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New Students

The Enrolment Timeline

Below you will find an overview of the timeline of the enrolment process and your first few weeks at Queen Mary. You may not complete all activities in the order they are listed below, however, the first activity of receiving an invitation to complete Pre-Enrolment is the first step to becoming a Queen Mary student.

Please be advised that the dates below relate to the September 2023 enrolment period. For those programmes starting in any other month, your dates will be different however the timeline below should give you an idea of timeframes and what you can expect during the lead up to starting your programme.


What’s happening

22nd August onwards

Complete Pre-Enrolment (Stage 1)

From this date we will start to send out emails to invite students to complete Pre-Enrolment in MySIS (including MySIS login details). This is the first step to becoming fully enrolled and you can start Pre-Enrolment as soon as you have access to the task - we encourage you to complete it as soon as possible.

The email subject line is 'Pre-Enrolment at QMUL is now available'.

Pre-Enrolment in MySIS should take about 15 minutes to complete and involves you supplying information about yourself, uploading an identification document (i.e. passport details page), confirming how you will be paying your tuition fees and uploading a photo for your student ID card.

You should complete Pre-Enrolment as soon possible after you have been given access to the task in MySIS. The deadline to complete Pre-Enrolment is also your enrolment deadline.

Once you have completed Pre-Enrolment you will receive an email with the subject line 'Thank you for completing Pre-Enrolment'.

22 August onwards

Pay your Tuition Fees

You will need to pay or make arrangements to pay your tuition fees (e.g. set up a payment plan or provide us with your Student Finance 'Student Support Number' during Pre-Enrolment) with the Fees Office.

You will not be fully enrolled until you have paid or made arrangements to pay your fees.

You will be sent guidance on how to pay your fees shortly after completing Pre-Enrolment and an invoice will be sent via email within a few working days.

25 August onwards

Check your IT Access

You’ll receive your IT account details directly from IT Services via email within 72 hours of being invited to complete Pre-Enrolment. You’ll now be able to access QMplus, the QM App, your QM email account and Eduroam (campus wi-fi). You don’t need to have completed Pre-Enrolment or be enrolled to have access but you do need to have been invited to start the Pre-Enrolment task.

Use the 24/7 Live Chat facility or call +44 020 7882 8888 to speak with IT Services if you have not received this email or you cannot access your accounts.

4th September onwards

Queen Mary Enrolment (Stage 2)

  • Undergraduate and Postgraduate Taught Students: Queen Mary Enrolment will start on 4th September
  • Postgraduate Research Students: Queen Mary Enrolment will start on 4th September

Queen Mary Enrolment will start for students who have completed Pre-Enrolment in MySIS and uploaded a suitable identification document (e.g. passport biographical details page). We cannot proceed with Queen Mary Enrolment if you have not uploaded suitable ID.

The Enrolment team will check your Pre-Enrolment information and, if everything is correct and you have paid or made arrangements to pay your fees, will fully enrol you.

You may be given temporary enrolment if you have not arranged your fee payment or further information is required.

You can check your full/temporary enrolment status in MySIS. Guidance is in our Enrolment FAQ 'How do I know when I am enrolled?'.

4th September onwards

Activate your Gradintelligence Account – Student Status Letter

Once you have received confirmation that you are fully enrolled, an account will be created for you with Gradintelligence, the service provider of our official Student Status Letter. Your letter is your proof of enrolment and can be used as a bank letter and for council tax exemption purposes. Check your QM email account for your account activation request!

13th September onwards

Find out when to collect your Student ID Card

We will email students based on campus to inform them of where and when to collect their ID card from the Mile End Campus during a personal ID card collection slot or a drop-in session. Our ID Card Collection webpage provides full guidance.

  • Undergraduate and Postgraduate Taught Students: Invites will be sent from 13th September for ID card collection during Welcome Week.
  • Postgraduate Research Students: The email sent to you confirming your full or temporary enrolment will confirm when and where you can collect your ID card.

Mid-September onwards

Complete Module Registration and check your Timetable

Your School/Institute administrative team is your first point of contact for your academic studies and can answer your questions. They will inform you if you need to register for any modules and will provide you with access to your timetable via QMplus and the QM App. Please note that you may not have access to your full timetable until you are fully enrolled.

18th- 22nd September

Make the most of the Welcome Week programme

Welcome Week starts on Monday 18th September 2023 and consists of School/Institute inductions as well as events and activities organised by the Students’ Union, Residences and more. You can still attend Welcome Week events if you have not completed the enrolment process.

18th September onwards

Collect your Student ID Card

Please note you will only be able to collect your card if you are fully or temporarily enrolled.

  • Undergraduate and Postgraduate Taught Students: ID card collection starts today for UG and PGT programmes but please refer to your email invitation that informs you of when and where you should collect your card from the Mile End campus. If you have not received an invite, please attend a drop-in session. Our ID Card Collection webpage explains further.
  • Postgraduate Research Students: Guidance on when you should collect your ID card is tbc. Our ID Card Collection webpage explains further.

25th September

Teaching Starts!

Teaching starts on Monday 25th September 2023 for most programmes, however, your exact date will be on your offer letter. Or, please check with your School/Institute if you are unsure. You should still attend lectures and access the online learning environment QMplus even if you are not yet fully enrolled.

6th October

Enrolment Deadline

This is the final date for Enrolment. You must complete Pre-Enrolment and have been either fully or temporarily enrolled by this date, otherwise you may be deregistered.

13th October 

Temporary Enrolment Deadline

If you were made temporarily enrolled, this is the final date to resolve your temporary enrolment and become fully enrolled. Failure to resolve your temporary enrolment by this date may result in your deregistration.

Where next?

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