The Enrolment Timeline

Timeframe

What’s happening

02 December onwards

Complete Pre-Enrolment (Stage 1)

From this date we will start to send out emails to invite students to complete Pre-Enrolment in MySIS (including MySIS login details). New students will be processed daily over the upcoming weeks so please wait for your invitation.

This is the first step to becoming fully enrolled and you can start Pre-Enrolment as soon as you have access to the task - we encourage you to complete it as soon as possible.

The email subject line is 'Pre-Enrolment at QMUL is now available'.

Pre-Enrolment in MySIS should take about 15 minutes to complete and involves you supplying information about yourself, uploading an identification document (i.e. passport details page), confirming how you will be paying your tuition fees and uploading a photo for your student ID card.

Unless you are a British or Irish national, if you will be studying in the UK you will be asked if you have arrived in the country yet. If you have not arrived, we ask that you supply the date that you will arrive and return to the task on that date to upload proof of your visa and arrival in the UK. If you have arrived at the point of completing Pre-Enrolment, you will need to upload evidence of your immigration permission and proof of when you arrived in the UK. 

You should complete Pre-Enrolment as soon possible after you have been given access to the task in MySIS. The deadline to Pre-Enrol is also your enrolment deadline.

Once you have completed the task you will receive an email with the subject line 'Thank you for completing Pre-Enrolment'.

02 December onwards

Pay your Tuition Fees

You will need to pay or make arrangements to pay your tuition fees (e.g. set up an instalment plan or provide us with your Student Finance 'Student Support Number' during Pre-Enrolment) with the Fees Office.

You will not be fully enrolled until you have paid or made arrangements to pay your fees.

You will be sent guidance on how to pay your fees shortly after completing Pre-Enrolment and an invoice will be sent via email within a few working days.

05 December onwards

Check your IT Access

You’ll receive your IT account details directly from IT Services via email within 72 hours of being invited to complete Pre-Enrolment. You’ll now be able to access QMplus, the QM App, your QM email account and Eduroam (campus wi-fi). You don’t need to have completed Pre-Enrolment or be enrolled to have access but you do need to have been invited to start the Pre-Enrolment task.

Use the 24/7 Live Chat facility or call +44 020 7882 8888 to speak with IT Services if you have not received this email or you cannot access your accounts.

03 January onwards

Queen Mary Enrolment (Stage 2)

• Undergraduate and Postgraduate Taught Students: Queen Mary Enrolment will start on 03 January
• Postgraduate Research Students: Queen Mary Enrolment will start on 06 January

Queen Mary Enrolment will start for students who have completed Pre-Enrolment in MySIS and uploaded a suitable identification document (e.g. passport biographical details page) and visa documentation (if required). We cannot proceed with Queen Mary Enrolment if you have not uploaded suitable ID and evidence of your immigration permission if you are a non-British or Irish Citizen studying in the UK.

Time frame for Queen Mary Enrolment: We will start Queen Mary Enrolment on the date published. We aim to complete our checks on the information and documents provided during Pre-Enrolment within 10 working days of you completing Pre-Enrolment, once the enrolment period has begun. For example, if you Pre-Enrol and submit all required documents (including evidence of visa and proof of arrival, if needed) on 4 December and Queen Mary Enrolment begins on 03 January, we aim to have completed our checks within 10 working days of 03 January. If you Pre-Enrol on 10 January, we aim to have completed our checks within 10 working days of this date.

Please note that we will email you with all updates regarding your enrolment and we ask that you please be patient and check your QM email account regularly.

• If we require further documentation from you (e.g. a photo of yourself, a copy of your ID or your immigration documents), we will email you with guidance on what you should do next
• If everything is correct and you have paid or made arrangements to pay your fees, will fully enrol you
• You may be given temporary enrolment if you have not arranged your fee payment

Your enrolment status will be shown to you on your MySIS homepage. We also have guidance to help you understand your enrolment status in our Enrolment FAQ 'How do I know when I am enrolled?'.

03 January onwards

Activate your Gradintelligence Account – Student Status Letter

Once you have received confirmation that you are fully enrolled, an account will be created for you with Gradintelligence, the service provider of our official Student Status Letter. Your letter is your proof of enrolment and can be used as a bank letter and for council tax exemption purposes. Check your QM email account for your account activation request!

09 January onwards

Find out when to collect your Student ID Card

We will email students based on campus to inform them of where and when to collect their ID card from the Mile End Campus during a personal ID card collection slot or a drop-in session. Our ID Card Collection webpage provides full guidance.

• Undergraduate and Postgraduate Taught Students: Invites will be sent from 09 January for ID card collection during Welcome Week
• Postgraduate Research Students: Guidance on when you will be invited to collect your ID card is tbc.

Mid-January onwards

Complete Module Registration and check your Timetable

Your School/Institute administrative team is your first point of contact for your academic studies and can answer your questions. They will inform you if you need to register for any modules and will provide you with access to your timetable via QMplus and the QM App. Please note that you may not have access to your full timetable until you are fully enrolled.

13 - 17 January

Make the most of the Welcome Week programme

Welcome Week starts on Monday 13 January 2025 and consists of School/Institute inductions as well as events and activities organised by the Students’ Union, Residences and more. You can still attend Welcome Week events if you have not completed the enrolment process but you may need some form of ID to attend some activities.

13 January onwards

Collect your Student ID Card

Please note you will only be able to collect your card if you have full or temporary enrolment.

• Undergraduate and Postgraduate Taught Students: Main ID card collection starts today for UG and PGT programmes but please refer to your email invitation that informs you of when and where you should collect your card from the Mile End campus. If you have not received an invite, please attend a drop-in session. Our ID Card Collection webpage explains further.
• Postgraduate Research Students: Guidance on when you should collect your ID card is tbc. Our ID Card Collection webpage explains further.

22 January

Teaching Starts!

Teaching starts on Wednesday 22 January 2025 for most programmes, however, your exact date will be on your offer letter. Or, please check with your School/Institute if you are unsure. You should still attend lectures and access the online learning environment QMplus even if you are not yet fully enrolled.

31 January

Enrolment Deadline

This is the final date for Enrolment. You must complete Pre-Enrolment by this date, otherwise you may be deregistered.

07 February

Temporary Enrolment Deadline

If you were granted temporary enrolment, this is the final date to resolve any issues and become fully enrolled. Failure to resolve your temporary enrolment by this date may result in your deregistration.