New Students

IT Services

During Welcome Week IT Services will have a pop-up stand in the Library

IT support during Welcome Week

Want to connect to our WiFi?

Just look for the Eduroam network and enter your Queen Mary email (i.e 1234@qmul.ac.uk) and password.

IT support workers at Queen Mary

During Welcome Week, you can find the IT team in the libraries at the Mile End and Whitechapel campuses. They’re always happy to help with any questions you have about your IT account and getting online. Find out more about IT Services here.

The IT Service Desk is your first point of contact for all things IT related. You can call the IT Service Desk 24/7 on: 020 7882 8888, or raise a ticket online by emailing: servicedesk@qmul.ac.uk. Don't worry if you don't hear back right away, during Welcome Week the service may be a little busy- it's best to see them in the Library for the quickest fix! 

Helpful tips

It's important to make sure you have access to all of the courses and login details you need for email and QM+ as most of the degrees use the online platform to share reading lists and course content!

Also, QM+ is how you'll submit assignments so it's important to get your access sorted early, if you're unsure on how to submit assignments your course will run a induction session to help.