All enrolments take place online and you do not have to attend campus in order to become fully enrolled.
Your enrolment consists of 2 stages:
You should complete the Pre-Enrolment task in MySIS by Monday 9th October 2023. This is where you provide us with some information about yourself, upload proof of identity and a photo for your student ID card. If you require immigration permission in order to study in the UK then you must upload evidence of that here, too.
The Enrolment Team will carry out checks on the information and proof of identity that you have provided to us via Pre-Enrolment and confirm that you have paid or made arrangements to pay your tuition fees. Then we will either fully or temporarily enrol you.
Please see the tabs below for more detailed information about each stage of enrolment and what you need to do to become a fully enrolled Queen Mary student!
If you have any questions about the information on this page, please see our Enrolment FAQs for the easiest and fastest way to find the answers to your queries.
The Enrolment process will start for you once your place at Queen Mary has been confirmed and you have received an email to inform you that Pre-Enrolment is available to you. Please see our ‘Enrolment Timeline’ for guidance on when you should expect the enrolment process to begin and when you will have access to your IT account details.
Registry Services will email your personal email address, confirming your place on your programme and inviting you to complete Pre-Enrolment in MySIS. This email is only sent to students who have accepted their offer and met all the conditions of that offer. MySIS login details are included in the email and you can start Pre-Enrolment straight away. The subject line is 'Pre-Enrolment at QMUL is now available!'.
These emails are not sent out to all new starters at the same time so please do not be concerned if you have not received your invite but know of others who have (and vice versa).
Pre-Enrolment involves you confirming with us your academic and personal information and telling us how you will be paying your tuition fees.
Please see our Enrolment Documentation section for guidance on what you should upload as:
Please be aware that if you do not upload a suitable photo of yourself and a valid identification document and evidence of your immigration permission (if required) then we will not be able to start 'Stage 2: Queen Mary Enrolment'.
You will receive an email to confirm when you have completed Pre-Enrolment successfully. The email subject line is ‘Thank you for completing Pre-Enrolment’.
After completing Pre-Enrolment you will also receive an email from the Fees Office with guidance on how to pay your tuition fees. The email subject line is ‘Tuition Fees - Funding Option’.
Please read these emails carefully and note that you will not be fully enrolled until you have paid your fees, or made provision to pay your fees (e.g. set up a payment plan, provided proof of sponsorship) with the Fees Office.
Once you have successfully completed Pre-Enrolment, the next stage of your enrolment is Queen Mary Enrolment. Please note – you are not a fully enrolled student yet.
If you have access to the Pre-Enrolment task but need some help, please see our FAQs or if your query has not been answered then contact your Enrolment team:
Please remember to include your student ID number in any correspondence!
After you have completed Pre-Enrolment in MySIS, the Enrolment Team will start Queen Mary Enrolment ahead of your programme start date. This is where checks are carried out on the information and identity documents that you have submitted and we check the information we have about your tuition fee payment.
We aim to complete our checks within 10 working days of you submitting the Pre-Enrolment task.
There are three possible outcomes following the checks carried out during Queen Mary Enrolment:
Please check your email regularly for confirmation of your enrolment status. We will send an email to your QM email and personal email addresses to confirm what your enrolment status is. The email subject line is ‘Your Enrolment at QMUL’.
You can also check your enrolment status within the ‘My Details’ section of your MySIS account - scroll down to ‘Enrolment Status’.
The UK Government requires us to check that you have immigration permission or a status that allows you to study in the UK and that you have arrived or are already in the UK before we can enrol you.
You will not be able to complete Pre-Enrolment unless:
Our Immigration Permission to Enrol webpage explains what you will need to show us to prove that you have immigration permission or a status that allows you to undertake your studies in the UK. You must complete the Pre-Enrolment task in MySIS by the enrolment deadline which, for students starting in August/September 2023, is Monday 9 October 2023.
During Pre-Enrolment, if there are tuition fees associated with your programme then you will be asked to confirm how these fees will be paid. Depending on which funding option you choose, you will receive an email from the Fees Office immediately after you have completed Pre-Enrolment which gives you full guidance on what you should do in order to pay or how to evidence that your fees will be paid. The email subject line is ‘Tuition Fees – Funding Option’. You can view the funding option emails online. You may also receive a tuition fee invoice within 72 hours of completing the task.
You can pay or make arrangements to pay your fees by:
Please read the guidance sent to you by the Fees Office after Pre-Enrolment carefully as it contains full instructions on exactly what you should do in order to pay or make arrangements for your tuition fees.
You will not be fully enrolled until the Fees Office can confirm that you have paid or made arrangements to pay your fees.
You must complete your enrolment by a given deadline. For students starting in September 2023, the enrolment deadline is Monday 9th October 2023 and the enrolment and temporary enrolment deadlines are published online. If you have been temporarily enrolled, you will be given an extended deadline in order to give you some time to resolve your temporary enrolment.
If you have been temporarily enrolled, this may mean that
Please be advised that there is a deadline for you to resolve your temporary enrolment and become fully enrolled. You will receive an email confirming your temporary enrolment status, a deadline to complete your temporary enrolment and instructions on what you need to do.
Please see our guidance page for an overview of the reasons for temporary enrolment and how you can resolve it.
Once your temporary enrolment has been resolved and you have been fully enrolled, you will receive an email to confirm this and the subject line is 'Your Enrolment at QMUL'. You can also check your enrolment status within the ‘My Details’ section of your MySIS account - scroll down to 'Enrolment Status'.
Once you are fully or temporary enrolled, you will be invited to collect your ID card from the Mile End Campus. This may be during an allotted timeslot or a drop-in session.
Please see our ID card collection webpage for the latest guidance on where and when you can collect your card.
Once you are fully or temporary enrolled, you will be able to access certain Queen Mary facilities and services, as well as being able to collect your Student ID Card. Please see our webpage for guidance on what you will have access to once Queen Mary Enrolment is complete.
If you are on a specific Distance Learning programme, please see our guidance for you on our Distance Learning Enrolment webpages.
Please note that if you are not on a Distance Learning programme, then the Distance Learning enrolment pages do not apply to you.
We view our list of Frequently Asked Questions surrounding Enrolment and your first few weeks at Queen Mary.
Our FAQs are the quickest and easiest way for you to find answers to any questions you may have.
Please be advised that during the enrolment period, all teams and services receive extremely high volumes of enquiries. Therefore, we aim to respond to you within 10 working days where possible. Please try and see if your question has already been answered on this page or in the FAQ section before submitting an enquiry.
If you haven't received an invitation to complete Pre-Enrolment and it is less than two weeks until your programme start date, please contact the Admissions Office via your Applicant Portal in MySIS.
Please note that Admissions cannot help you with completing your enrolment so please only contact them if you have not received your email inviting you to complete Pre-Enrolment.
If you have access to the Pre-Enrolment task in MySIS (within 'My Enrolment') but need some help, please see our FAQs in the first instance, as that is the quickest and easiest way to find information. If your query has not been answered then please contact the relevant Enrolment Team:
Remember, there is lots of useful information in other areas of the New Students Website
Any questions? Visit our Frequently Asked Questions for the quickest and easiest way to find the answers to your queries!