What will I have access to after Enrolment?
Depending on your enrolment status, you will have access to the following:
IT Account Details
- Allowing access to the online learning environment QMplus, the QM App, your QM email account, Eduroam (campus wi-fi), and more!
Receipt of your IT account details is not dependent on whether you have been fully or temporarily enrolled. You will be sent this information from IT Services within 72 hours of being sent the email from Admissions that confirms your place at Queen Mary and invites you to complete Online Enrolment.
Regardless of whether you are fully or temporarily enrolled, you will still be able to access platforms such as QMplus, the QM app, your QM email account and Eduroam. Please contact IT Services if you have not received your credentials and more than 72 hours has passed since being invited to complete your Online Enrolment or you need support in accessing you accounts. A 24/7 live chat facility is accessible via the orange button.
Attending Classes / Your Timetable
All students (including fully and temporarily enrolled and those that are eligible to enrol) should attend lectures/seminars/tutorials etc. as per your timetable. If you are temporarily enrolled or have not completed enrolment yet, it does not mean that you cannot attend your classes whether they be online or in person - you can and should attend so that you do not miss any teaching and/or assessments.
Your timetable is accessed via QMplus, QM App or the timetables website (choose 'Students' from the menu on the left hand side). Please make sure you have completed Online Enrolment in MySIS before attempting to access your timetable. Please speak to your School/Institute if you have any questions about your timetable or whether you should be attending classes.
Student ID card
Students will be invited to collect your student ID card during week commencing 13 September. Your card will grant you access to buildings, you can use it to join the gym and, if you are fully enrolled, it will let you borrow books from the Library. Please note that if you are temporarily enrolled you are eligible for an ID card however you will not be able to borrow books until you are fully enrolled.
Gradintelligence Account (Student Status Letter)
Once you have been fully enrolled by the enrolment team, we will create an account for you with Gradintelligence, the service provider of our official Student Status Letter and HEAR (digital transcript). You will receive an email from ‘firstname.lastname@example.org’ asking you to activate your account and we advise that you do this as soon as possible so that you can view your letter. The Student Status Letter can be used as a bank letter, for council tax exemption purposes, as a certificate of study amongst other things.
Find out more about the Student Status Letter including how to activate your account and what to do if you are having problems logging in.
Fully enrolled students can apply for discounted travel with Transport for London (TFL) or a 16-25 Rail Card. Please see our Discounted Travel webpage for guidance.
All fully and temporarily enrolled students can access the Library using their QMUL ID card, however, only fully enrolled students will be able to borrow books. Please see the Library website for information.
It is recommended that you only join any societies or sports clubs once you are fully enrolled as membership fees are required and refunds are only issued in exceptional circumstances. View the list of societies and clubs for the individual requirements and further information.