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New Students

Late Arrivals

Late Arrivals

If you've arrived late and missed Welcome Week activities, don't worry! Support is on hand to help you settle in. Take a look at the checklist below for what you need to do to get started at Queen Mary.

1. Complete Enrolment

The enrolment deadline is Friday 4th October 2024 and you must complete Pre-Enrolment by this date. If you have completed Pre-Enrolment and have been temporarily enrolled, you must resolve your temporary enrolment by Friday 11th October 2024.

Please read this blog post from Advice and Counselling with essential information about your student visa and living in the UK.

Students on computer

2. Check you’ve received your IT login details

Your IT username and password information should have been emailed to you directly over the summer. If you haven't had yours or are having difficulty logging in, please contact IT Services at or call 0207 882 8888.

3. Find out who your Student Support Officer is and contact them to find out key information

Your Student Support Officer will be able to help you find the information you've missed and develop a study plan to help you catch up.

4. Find out who your Advisor is and arrange to meet them

You may have already received an email inviting you to a meeting with your Advisor. You can find out who your advisor is and their contact details via the MySIS student record system. Your Student Support Officer will also be able to point you in the right direction.

Student in Library

5. Look at our information about the library and student support services

The Library has lots of information for new students to help you get used to using the facilities. We also have extensive support services for all students, including the Advice and Counselling Service, the Disability and Dyslexia Service, and the Language Centre

6. Log on to QMplus and view the videos to get started on how to use it

QMplus is our virtual learning environment at Queen Mary. You log in using your IT username and password. There are a number of video tutorials to help you get started.

7. Get involved with societies, events and trips with the Queen Mary Students' Union

Buddy Scheme Int

The Students' Union is there to support you and improve students' lives. There are more than 250 societies, sports clubs, volunteering groups and student media outlets that you can join to meet new people and expand your horizons. The Students' Union will also be bringing you a packed calendar of events as part of its Official Freshers' line-up. You can enjoy trips and tours, club nights on campus and in some of London's biggest nightclubs, arts and crafts sessions, comedy nights and much more. You can view the official events line-up and buy your tickets on the Students' Union website.

8. Register with a GP

There is a free Student Health Service available on campus. The Student Health Service is provided by Globe Town Surgery, an independent contractor to National Health Service (NHS) England.

Registrations for the Student Health Service can take place online, for all students living in inner London unless for clinical reasons. The Student Health service on campus is located in the Geography Building, Mile End (number 28 on map).

If you cannot register with the Student Health service for clinical reasons or as you live outside inner London, or if more convenient to register with a doctor close to where you live, you can find a list of local doctors through the NHS website.

GP surgeries will normally register all international students in the UK, regardless of the length of your programme. Please visit the student health website for more information about the UK’s healthcare service and how non-UK students can access it. 

We also advise that all students up to the age of 25 get immunised against meningitis and measles, mumps, and rubella (MMR) before arriving at Queen Mary. Teenagers and young adults are at higher risk from the disease, particularly those coming to university for the first time.

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