As a new student, you'll be able to login to some of your IT accounts before you get to Queen Mary.
Whether you’re learning on campus or remotely, we recommend you buy your own IT equipment. Many companies offer discounts for enrolled students, so make sure you have a look at these when you arrive and take advantage of student prices. You can find discounts through Totum, Student Beans and UNiDAYS.
The recommended minimum specification for IT equipment to be procured and used by QM students is as follows.
A laptop with:
Connectivity should be via either:
Queen Mary’s mobile app is available as a native app for Android (version 2.3.3 or higher) and iOS (version 6.0 and above) devices. The app allows you to do a number of things on the move, including: check your course timetables, log into QMplus and your Queen Mary email, search for and renew library books directly from your phone.
Download CAT installers to connect to Universities' Wi-Fi securely - you can download and set-up CAT before arriving on campus! 'Eduroam' is Queen Mary's Wi-Fi service.
BONUS! If you are in an area where Eduroam Wi-Fi is available (most UK-based Universities and some European-based Universities), you will be able to connect to their Wi-Fi free of charge.
While at Queen Mary you’ll use a number of IT services and applications and we’ve outlined the main ones in the Online Welcome Guide and ITS Get Connected booklet [PDF 740KB]
The IT Service Desk is your first point of contact for all things IT related. Round-the-clock help is available to students and staff via Live Chat or you can raise a ticket by emailing email@example.com.