New Students

IT Services

Pre-enrolment problems? Email not working? IT are here to help!

IT Services before you arrive

As a new student, you'll be able to login to some of your IT accounts before you arrive.

You don't have to provide your own personal computer or laptop, we have loads of study spaces equipped with ones for you to use. These devices can be loaned but bear in mind that they might be in high demand when everyone arrives on campus.

Top tip

Companies like Acer, Apple, Asus, Dell, HP and Lenovo offer discounts for enroled students, so make sure you enrol when you arrive and take advantage of student prices. You can also find discounts thorugh Student Beans and UNiDAYS Alternatively, if you want a computer now be sure to check in with your department as the programme you study might affect the model you need. As a general guideline we recommend the following specifications: Intel i5 Processor with minimum 8GB of RAM

Contact details

The IT Service Desk is your first point of contact for all things IT related. You can call the IT Service Desk 24/7 on: 020 7882 8888, or raise a ticket online by emailing:

During Welcome Week, you can find the IT team in the libraries at the Mile End and Whitechapel campuses. They’re always happy to help with any questions you have about your IT account and getting online. Find out more about IT Services here.