Skip to main content
New Students

Distance Learning Enrolment

This page explains the enrolment process for Distance Learning students including what identification documents are required, how to pay your fees and the enrolment deadlines.

We've split the enrolment process into 2 stages:

Stage 1: Pre-Enrolment

Academic Registry will email your personal email address, confirming your place on your programme and inviting you to complete Pre-Enrolment in MySIS. This email is only sent to students who have accepted their offer and met all the conditions of that offer. MySIS login details are included in the email and you can start Pre-Enrolment straight away. The subject line is 'Pre-Enrolment at QMUL is now available!'.

These emails are not sent out to all new starters at the same time so please do not be concerned if you have not received your invite but know of others who have (and vice versa). 

Pre-Enrolment involves you confirming with us your academic and personal information, telling us how you will be paying your tuition fees (if applicable to your programme) and uploading a photo of yourself for your Student ID Card. You will also need to upload a document that confirms your identity and/or nationality (e.g. a photo of your passport details page). Please be aware that if you do not upload a suitable photo of yourself and a valid identification document then we will not be able to proceed with your enrolment.

You will receive an email to confirm when you have completed Pre-Enrolment successfully. The email subject line is ‘Thank you for completing Pre-Enrolment’.

Once you have successfully completed Pre-Enrolment, the next stage of your enrolment is Queen Mary Enrolment. Please note – you are not a fully enrolled student yet.

Helpful tips:

  • If you have less than 2 weeks before you programme start date and you haven't received an invitation to complete Pre-Enrolment (remember to check your junk folder!), or if you cannot access MySIS, please contact the Admissions Team via your Applicant Portal.
  • In MySIS, Pre-Enrolment is accessible via the 'My Enrolment' tab.
  • You should upload a photo of yourself under 'Photo Upload' and a photo of your identification (e.g. passport biographical details page) under 'ID Upload'.
  • If your telephone number is not being accepted, ensure you have selected the correct country code and your number is in a valid format.
  • Your progress will be saved and you can revisit the task at any time to amend information until you submit the Declaration. Submission of the Declaration is the final step and completes the task.

If you have access to the Pre-Enrolment task but need some help, please see our FAQs or if your query has not been answered then contact your Enrolment team via enrolment@qmul.ac.uk

Stage 2: Queen Mary Enrolment

After you have completed Pre-Enrolment in MySIS, the Enrolment Team will start Queen Mary Enrolment ahead of your programme start date. This is where checks are carried out on the information and identity documents that you have submitted and we check the information we have about your tuition fee payment.

Please be advised that if you have not uploaded sufficient identification documents (i.e. a clear photo of your passport details page), we cannot proceed with Queen Mary Enrolment.

There are two possible outcomes to Queen Mary Enrolment:

  1. Full Enrolment: If you have provided all necessary information, uploaded your identification document and we have been able to confirm you have paid or made provision to pay your fees, we will fully enrol you.
  2. Temporary Enrolment: If we require clarification on any of the information or documents you have supplied, or you have not paid or made provision to pay your fees with the Fees Office, we may grant you temporary enrolment and email you to advise what we need from you. Guidance on how to resolve your temporary enrolment is available. If you have arranged your fee payment but Pre-Enrolment and Queen Mary Enrolment have been completed on the same day we may also temporarily enrol you whilst we confirm your payment status.

Please check your email regularly for confirmation of your enrolment status. We will send an email to your QM email and personal email addresses to confirm what your enrolment status is. The email subject line is ‘Your Enrolment at QMUL’.

You can also check your enrolment status within the ‘My Details’ section of your MySIS account - scroll down to ‘Enrolment Status’.

Enrolment guidance dependent on your applicant type:

Please be advised that if you are on a Postgraduate Degree Apprenticeship programme then you are not required to arrange to pay your fees as part of the enrolment process. Your fee payments will have already been arranged and therefore the only thing that is required of you is to complete Pre-Enrolment in MySIS by the enrolment deadline (details towards the bottom of this webpage).

As part of Pre-Enrolment you will need to provide proof of identification. Examples include:

  • The biographical details page from your passport, or
  • national identity card, or
  • a Birth Certificate/Adoption Certificate which must be accompanied by photographic identification (i.e. driver's licence). If you do not have a driver's licence you must contact distancelearning@qmul.ac.uk as soon as possible to inform us of what photographic identification you do have. We can then support you accordingly. Failure to provide sufficient ID will mean you will not be allowed to enrol.

Academic Registry will complete enrolment on your behalf after you have completed Pre-Enrolment and they have all of the documentation required. You are not required to attend campus to complete your enrolment. Please remember that if any of the required documents are not submitted (e.g. proof of identification) then you will not be fully enrolled.

Once fully enrolled, you will receive an email to confirm the process is complete and the subject line is ‘Enrolment at QMUL’.

Pre-Enrolment and required documentation

You should complete Pre-Enrolment in MySIS by the enrolment deadline (details towards the bottom of this webpage). As part of Pre-Enrolment you will need to upload proof of your identity and nationality.

Examples of proof of identification are:

  • The biographical details page from your passport, or
  • national identity card, or
  • a Birth Certificate/Adoption Certificate which must be accompanied by photographic identification (i.e. driver's licence). If you do not have a driver's licence you must contact distancelearning@qmul.ac.uk as soon as possible to inform us of what photographic identification you do have. We can then support you accordingly. Failure to provide sufficient ID will mean you will not be allowed to enrol.

In a small number of cases, we may request certified copies of your academic documentation to verify your qualifications. This may be in the form of a scanned copy by email. You will be notified separately if this is required.

After you have completed Pre-Enrolment in MySIS, uploaded proof of identity and made arrangements to pay your fees, you can be fully enrolled remotely - you are not required to attend campus to become fully enrolled. You will receive an email to update you on your enrolment status and the subject line is 'Your Enrolment at QMUL'.

Pay your tuition fees

Self-funded students: You have a choice of either paying all of the tuition for the academic year in full at the start of your programme, or paying in two instalments.

You can set up a payment plan with the Fees Office, whereby you agree to pay 50% of your tuition fees at the start of your programme and pay the remaining 50% by 31 January (September starters) or 30 April (January starters). Please note there is a £50 administrative fee to set up a payment plan.

Postgraduate loan: If you are in receipt of a loan via the UK Government’s Postgraduate Master’s Loan scheme and have a loan that will cover the full cost of your tuition fees, you can agree a payment plan with the Fees Office to pay in 3 instalments that align with your loan from the Student Loans Company. Please note there is a £50 administrative fee to set up a payment plan.

All students should visit the Fees Office Payment Methods webpage for full guidance on how to pay your fees and the tuition fee regulations, or see the payment plan information page for specific instructions on how to pay in instalments.

Please remember that if any of the required documents are not submitted (e.g. proof of identification) or your fees have not been paid, you will not be fully enrolled.

For students who have applied through Knect365, please ensure that you have made your fee payment and supplied Knect365 with good quality scanned copies of the documents listed below. These will be required to complete the admissions and enrolment process at Queen Mary University of London. 

  • Proof of identification (this must also be uploaded as part of Pre-Enrolment)
    • The biographical details page from your passport, or
    • national identity card, or
    • a Birth Certificate/Adoption Certificate which must be accompanied by photographic identification (i.e. driver's licence). If you do not have a driver's licence you must contact distancelearning@qmul.ac.uk as soon as possible to inform us of what photographic identification you do have. We can then support you accordingly. Failure to provide sufficient ID will mean you will not be allowed to enrol.
  • All fee payments must be made to Knect365. If you have any enquiries please contact Richard Morgan: richard.morgan@knect365.com
  • Colour copies of your qualifications. If these are not in English you will need to provide an official, certified translation.
  • In a small number of cases, we may request certified copies of your academic documentation to verify your qualifications. This may be in the form of scanned copy by email or hard copy by post. You will be notified separately if this is required.

Once these documents have been submitted to Knect365 you will receive an email from Academic Registry at Queen Mary to invite you to complete Pre-Enrolment in MySIS. The subject line is 'Pre-Enrolment at QMUL is now available!'. You should complete Pre-Enrolment by the enrolment deadline (details towards the bottom of this webpage).

Please complete Pre-Enrolment in full and arrange your fee payment as only then will we be able to fully enrol you on the programme. Please note, you do not need to attend campus to enrol. Once fully enrolled, you will receive an email to confirm the process is complete and the subject line is 'Your Enrolment at QMUL'.

Please remember that if any of the required documents are not submitted (e.g. proof of identification) or your fees have not been paid, you will not be fully enrolled.

For students applying to Queen Mary ONLINE, you will need to complete Pre-Enrolment by the enrolment deadline (details towards the bottom of this webpage) which includes uploading a colour photo of your identification document/s. You should also make a fee payment as outlined below.

  • Examples of documents that can prove your identity are:
    • The biographical details page from your passport, or
    • national identity card, or
    • a Birth Certificate/Adoption Certificate which must be accompanied by photographic identification (i.e. driver's licence). If you do not have a driver's licence you must contact distancelearning@qmul.ac.uk as soon as possible to inform us of what photographic identification you do have. We can then support you accordingly. Failure to provide sufficient ID will mean you will not be allowed to enrol.
  • All fee payments must be made to Queen Mary ONLINE. If you have any enquiries please contact fees@online.qmul.ac.uk
  • In a small number of cases, we may request certified copies of your academic documentation to verify your qualifications. This may be in the form of a scanned copy by email. You will be notified separately if this is required.
  • If you have any questions during your studies please contact studentadvisers@online.qmul.ac.uk

You do not need to come in to Queen Mary to complete your enrolment as the Enrolment Team will complete your enrolment remotely once they have all of the documentation required and you have arranged your fee payment. Once fully enrolled, you will receive an email to confirm the process is complete and the subject line is 'Your Enrolment at QMUL'.

Please remember that if any of the required documents are not submitted (e.g. proof of identification) or your fees have not been paid you will not be fully enrolled.

Enrolment Deadlines

September 2022 starters

The deadline for enrolment is Friday 7 October 2022

If you are unable to provide us with sufficient documents that prove your identity and/or nationality (e.g. an image of your passport biographic details page) then we will be unable to proceed with your enrolment and you may not be granted full or temporary enrolment. Please see the guidance under your applicant type above for what you should do. 

If you are able to provide identification documents but fail to meet other conditions for enrolment (e.g. missing qualification certificates or failure to arrange tuition fee payment), you may be granted temporary enrolment. The deadline for students to resolve temporary enrolment is Friday 14 October 2022. After this date, unless you have contacted us, you will be de-registered from your programme.

January 2023 starters

The deadline for enrolment is Friday 3 February 2023

If you are unable to provide us with sufficient documents that prove your identity and/or nationality (e.g. an image of your passport biographic details page) then we will be unable to proceed with your enrolment and you may not be granted full or temporary enrolment. Please see the guidance under your applicant type above for what you should do. 

If you are able to provide identification documents but fail to meet other conditions for enrolment (e.g. missing qualification certificates or failure to arrange tuition fee payment), you may be granted temporary enrolment. The deadline for students to resolve temporary enrolment is Friday 10 February 2023. After this date, unless you have contacted us, you will be de-registered from your programme.

Completed Pre-Enrolment?

Queen Mary Enrolment

If you have already completed Pre-Enrolment, submitted the required documentation and paid your tuition fees (if applicable for your programme), you do not need to do anything else. You will be fully enrolled automatically in due course - please see our Enrolment Timeline for an idea of when this will be and please remember to regularly check your personal and QMUL email accounts as this is where we will send you updates on your enrolment status. 

Your Student ID Card

If you are on an award-bearing programme*, your Student ID card will be posted to the home address that you have supplied during the Pre-Enrolment task within the first few weeks of the semester. Your ID card will not work in Queen Mary buildings and facilities but will identify you as a student. Please do not try and collect your ID card from campus. 

*If you are on a short course with no award such as a Distance Learning Pre-Sessional programme, you are not eligible for an ID card.

Start of Teaching

Teaching normally begins on Monday 26 September 2022 (September starters) and Monday 23 January 2023 (January starters), although this can vary slightly for distance learning programmes. If you are unsure when your classes begin, please contact your School/Institute for guidance. Please use the list of departments in order to find your your School/Institute's website.

Where next?

Back to top