New Students

Distance Learning Online Enrolment

This page explains the online enrolment process for Distance Learning students depending on their applicant type, including what identification document/s you are required to provide, how to pay your fees and the enrolment deadlines.

We've split the enrolment process into 4 stages:

Stage 1: Before your programme start date you will be sent an email from the Admissions Team confirming your place on your programme and inviting you to complete Online Enrolment in MySIS (the student record system), along with your MySIS login details. This email is only sent to students who have accepted their offer and met all the conditions of that offer. It will be sent to the personal email address you provided during the application process and the subject line is ‘Online Enrolment now available!’.

Stage 2: Online Enrolment: You should then complete the Online Enrolment task in MySIS. This is where you provide us with some information about yourself and provide a photo for your student ID card. You should also upload an identification document, e.g. your passport. If you do not have a passport, please see the information under your 'applicant type' (below) for guidance on what documents are acceptable. Once Online Enrolment has been completed you will receive an email with the subject line 'Thank you for completing Online Enrolment’.

Stage 3: Queen Mary Enrolment: Academic Registry will carry out checks on the information that you have provided to us via the Online Enrolment task and will confirm whether you have paid your tuition fees (more information on paying your fees can be found under your applicant type below). Depending on the outcome we will either fully or temporarily enrol you. You will be emailed with confirmation of your enrolment status and the subject line is ‘Enrolment at QMUL’.

Stage 4: Your Student ID card will be posted to your home address in the first few weeks of the semester. This ID card won’t provide access to buildings on campus but will identify you as a student of Queen Mary.

Enrolment guidance dependent on your applicant type

Please be advised that if you are on a Postgraduate Degree Apprenticeship programme then you are not required to arrange to pay your fees as part of the enrolment process. Your fee payments will have already been arranged and therefore the only thing that is required of you is to complete Online Enrolment in MySIS by the enrolment deadline (details towards the bottom of this webpage).

As part of Online Enrolment you will need to provide proof of identification. Examples include:

  • The biographical details page from your passport, or
  • national identity card, or
  • a Birth Certificate/Adoption Certificate which must be accompanied by photographic identification (i.e. driver's licence). If you do not have a driver's licence you must contact distancelearning@qmul.ac.uk as soon as possible to inform us of what photographic identification you do have. We can then support you accordingly. Failure to provide sufficient ID will mean you will not be allowed to enrol.

Academic Registry will complete enrolment on your behalf after you have completed Online Enrolment and they have all of the documentation required. You are not required to attend campus to complete your enrolment. Please remember that if any of the required documents are not submitted (e.g. proof of identification) then you will not be fully enrolled.

Once fully enrolled, you will receive an email to confirm the process is complete and the subject line is ‘Enrolment at QMUL’.

Online Enrolment and required documentation

You should complete Online Enrolment in MySIS by the enrolment deadline (details towards the bottom of this webpage). As part of Online Enrolment you will need to upload proof of your identity and nationality.

Examples of proof of identification are:

  • The biographical details page from your passport, or
  • national identity card, or
  • a Birth Certificate/Adoption Certificate which must be accompanied by photographic identification (i.e. driver's licence). If you do not have a driver's licence you must contact distancelearning@qmul.ac.uk as soon as possible to inform us of what photographic identification you do have. We can then support you accordingly. Failure to provide sufficient ID will mean you will not be allowed to enrol.

In a small number of cases, we may request certified copies of your academic documentation to verify your qualifications. This may be in the form of a scanned copy by email. You will be notified separately if this is required.

After you have completed Online Enrolment in MySIS, uploaded proof of identity and made arrangements to pay your fees, you can be fully enrolled remotely - you are not required to attend campus to become fully enrolled. You will receive an email to update you on your enrolment status and the subject line is 'Enrolment at QMUL'.

Pay your tuition fees

Self-funded students: You have a choice of either paying all of the tuition for the academic year in full at the start of your programme, or paying in two instalments.

You can set up a payment plan with the Fees Office, whereby you agree to pay 50% of your tuition fees at the start of your programme and pay the remaining 50% by 31 January (September starters) or 30 April (January starters). Please note there is a £50 administrative fee to set up a payment plan.

Postgraduate loan: If you are in receipt of a loan via the UK Government’s Postgraduate Master’s Loan scheme and have a loan that will cover the full cost of your tuition fees, you can agree a payment plan with the Fees Office to pay in 3 instalments that align with your loan from the Student Loans Company. Please note there is a £50 administrative fee to set up a payment plan.

All students should visit the Fees Office Payment Methods webpage for full guidance on how to pay your fees and the tuition fee regulations, or see the payment plan information page for specific instructions on how to pay in instalments.

Please remember that if any of the required documents are not submitted (e.g. proof of identification) or your fees have not been paid, you will not be fully enrolled.

For students who have applied through Knect365, please ensure that you have made your fee payment and supplied Knect365 with good quality scanned copies of the documents listed below. These will be required to complete the admissions and enrolment process at Queen Mary University of London. 

  • Proof of identification (this must also be uploaded as part of Online Enrolment)
    • The biographical details page from your passport, or
    • national identity card, or
    • a Birth Certificate/Adoption Certificate which must be accompanied by photographic identification (i.e. driver's licence). If you do not have a driver's licence you must contact distancelearning@qmul.ac.uk as soon as possible to inform us of what photographic identification you do have. We can then support you accordingly. Failure to provide sufficient ID will mean you will not be allowed to enrol.
  • All fee payments must be made to Knect365. If you have any enquiries please contact Richard Morgan: richard.morgan@knect365.com
  • Colour copies of your qualifications. If these are not in English you will need to provide an official, certified translation.
  • In a small number of cases, we may request certified copies of your academic documentation to verify your qualifications. This may be in the form of scanned copy by email or hard copy by post. You will be notified separately if this is required.

Once these documents have been submitted to Knect365 you will receive an email from the Admissions team at Queen Mary to invite you to complete Online Enrolment in MySIS. The subject line is 'Online enrolment now available!'. You should complete Online Enrolment by the enrolment deadline (details towards the bottom of this webpage).

Please complete Online Enrolment in full and make your fee payment as only then will Queen Mary's Academic Registry fully enrol you on the programme remotely - you do not need to attend campus to enrol. Once fully enrolled, you will receive an email to confirm the process is complete and the subject line is ‘Enrolment at QMUL’.

Please remember that if any of the required documents are not submitted (e.g. proof of identification) or your fees have not been paid, you will not be fully enrolled.

For students applying to Queen Mary ONLINE, you will need to complete Online Enrolment by the enrolment deadline (details towards the bottom of this webpage) which includes uploading a colour photo of your identification document/s. You should also make a fee payment as outlined below.

  • Examples of documents that can prove your identity are:
    • The biographical details page from your passport, or
    • national identity card, or
    • a Birth Certificate/Adoption Certificate which must be accompanied by photographic identification (i.e. driver's licence). If you do not have a driver's licence you must contact distancelearning@qmul.ac.uk as soon as possible to inform us of what photographic identification you do have. We can then support you accordingly. Failure to provide sufficient ID will mean you will not be allowed to enrol.
  • All fee payments must be made to Queen Mary ONLINE. If you have any enquiries please contact fees@online.qmul.ac.uk
  • In a small number of cases, we may request certified copies of your academic documentation to verify your qualifications. This may be in the form of a scanned copy by email. You will be notified separately if this is required.
  • If you have any questions during your studies please contact studentadvisers@online.qmul.ac.uk

You do not need to come in to Queen Mary to complete your enrolment as Academic Registry will complete your enrolment remotely once they have all of the documentation required and you have arranged your fee payment. Once fully enrolled, you will receive an email to confirm the process is complete and the subject line is ‘Enrolment at QMUL’.

Please remember that if any of the required documents are not submitted (e.g. proof of identification) or your fees have not been paid you will not be fully enrolled.

Tips for completing Online Enrolment

  • Your Admissions team will email you once can start Online Enrolment and will provide you with your MySIS username and password.
  • You’ll see that Online Enrolment is available via the 'My Enrolment' option on the menu along the top of the page. If you have many tabs along the top bar, you may see a plus symbol (+) on the right hand side which, when pressed, is a drop-down menu and you should find the ‘My Enrolment’ tab there.
  • You will need to upload a photo of yourself under 'Photo Upload' and a photo of your identification (e.g. passport) under 'ID Upload'.
  • If your telephone number is not being accepted, ensure you have selected the correct country code and your number is in a valid format.
  • Your progress will be saved and you can revisit the task at any time to amend information until you submit the Declaration. Submission of the Declaration is the final step and completes the task.
  • If you have not received your invitation to complete Online Enrolment, please contact your admissions team via pgtadmissions@qmul.ac.uk / +44 (0)20 7882 5533.
  • If you have access to the Online Enrolment task but need some help, please see our FAQs or if your query has not been answered then contact your Enrolment team via distancelearning@qmul.ac.ukPlease remember to include your student ID number in any correspondence!

Enrolment Deadlines

January 2022 starters

The deadline for enrolment is Friday 4 February 2022.

If you are unable to provide us with sufficient documents that prove your identity and/or nationality (e.g. an image of your passport details page) then we will be unable to proceed with your enrolment and you may not be granted temporary enrolment. Please see the guidance under your applicant type above for what you should do. 

If you are able to provide identification documents but fail to meet other conditions for enrolment (e.g. missing qualification certificates or failure to arrange tuition fee payment), you may be granted temporary enrolment. The deadline for students to resolve temporary enrolment for the 2021/22 academic year is Friday 11 February 2022 for January starters. After this date, unless you have contacted us, you will be de-registered from your programme.

Completed Online Enrolment?

If you have already completed Online Enrolment, submitted the required documentation and paid your tuition fees, you do not need to do anything else. You will be fully enrolled automatically in due course - please see our Enrolment Timeline for an idea of when this will be and please remember to regularly check your personal and QMUL email accounts as this is where we will send you updates on your enrolment status. Your Student ID card will be posted to the home address that you have supplied during the Online Enrolment task within the first few weeks of the semester. Please do not try and collect it from campus.

Teaching normally begins on Monday 24 January 2022, although this can vary slightly for distance learning programmes. Please contact your School/Institute for further information.

Where next?