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IT Services

Desktop and laptop PCs

The Queen Mary University of London is currently undergoing a complete core IT Infrastructure technology refresh. The programme of work includes the replacement of Professional Service workstations and workstations in all student PC labs which includes the following:

  • Refresh of staff workstation hardware (laptop / desktop)
  • Authentication of desktops with users with Active Directory
  • Refresh of all student PC labs workstation hardware (desktops)

In addition of the above two project BAU staff is fulfilling requests from staff, academic and professional services who are in need of new client devices (laptops/ desktops). This programme is consolidating DELL client devices related to policy, contract and BAU support demands. A contract for the supply, delivery and maintenance of DELL client devices has been signed between DELL and Queen Mary University for the period: 1 November 2013 - 31 October 2015.

IT Services (ITS) and Procurement Teams have conducted a tender for a QML wide single supplier for PCs, monitors, laptops and tablet devices (non Apple). The successful bidder was Dell and contracts and specifications for standard stock devices have been agreed.

Hours of Service: 24/7/365
Support Hours: Monday – Friday 8am – 6pm excluding bank holidays and college closure days
Price: as per Request Catalogue

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