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IT Services

File Storage

Queen Mary offers file storage solutions for students and staff.

All staff and students at Queen Mary University of London have access to OneDrive for BusinessMS Teams and SharePoint Online.

Eligible users have access to QM Dropbox solution.

Staff also have onsite access to personal G: and shared J: drives via their Queen Mary device. To access these drives remotely staff use a remote access solution 


Getting Help

Service Name

File Storage


OneDrive, G: Drive, J: Drive, Shared Drive, Dropbox, SharePoint


Students, Staff

Key Users

Students, Staff


Users of the service must be current students or staff

Requesting the service

  • OneDrive is available to all current students and staff.
  • Personal G: and Shared J: drive access is assigned to staff during the account creation process, your line manager will specify.
  • Dropbox is available to eligible users.

Support Contact

IT Service Desk

Support hours

Submit anytime, but expect responses between 7am to 7pm Monday to Friday.

Business Owner

IT Services Assistant Director, Platforms & Service Delivery

Technical Owner

IT Services, Infrastructure Software 

Service Level Category


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