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IT Services

Antivirus software

IT security co-ordinates the handling of security incidents within the College, liaising between QM and external organisations to provide technical support in response to security incidents, to isolate problems and to assist in recovery after an incident has occurred. Information Security covers both IT security and the security of the data itself.  At Queen Mary, IT and data security are handled within ITS.  All other data-related services lie with the Records and Compliance Manager.

  • Services provided:
  • IT security incident response
  • Dissemination of IT security information
  • Training and education relating to information security issues
  • Defining policies and procedures relating to information security issues
  • Consultancy on information security issues

Hours of Service: 24/7/365
Support Hours: Monday – Friday 8am – 6pm excluding bank holidays and college closure days

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