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IT Services

Identity and Access Management

Identity and Access Management is a set of technical services and policy controls, which allow every member of QMUL community to access a wide range of IT Services that correspond to the role you have at the University. This includes your unique username and password, your QMUL email address, a range of licenses that allow us to provide you with these services, but also rules that control your access to University systems and data assets.

Self-help Guides

 Queen Mary Staff and Students

Service Name: Identity and Access management  

Key Users: QMUL Staff and students

Requirements: Users of the service must be current students or staff

Requesting the service: Service Desk

Support Contact: IT Service Desk, Live Chat, Raise a Ticket, Call 020 7882 8888

Feedback: email and


Status: Current Service

Cost: No cost to students and staff

Business Owner: IT Services AD IT Platforms

Technical Owner: Head of Information Security

Related Services: Email and IT Platforms

Service Level Category: Gold


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