Paper & Toner Replacement
Loading the Paper Trays
1. Open the required tray.
2. Adjust the paper guides to the required size.
3. Load the paper into the tray. Please make sure that the paper sits under the fill line.
4. Close the tray.
Loading Paper Tray 1 – Multi-Purpose tray
IMPORTANT: Labels must be loaded within Tray 1 Multi-Purpose Tray.
1. Open Tray 1 (MPT).
2. Undo the paper guides.
3. Load the paper in the tray. Ensure the guides are closed to the papers edge.
4. Load paper FACE DOWN for 1 – sided printing, load paper FACE UP for 2 – sided printing.
Toner Replacement
1. A message will display when a printer cartridge needs replacing.
2. Pull down the front cover, push the desired cartridge to pop out and remove from the printer.
3. Remove the new cartridge from the packaging and insert into the printer. Push to lock in.
4. Pull up the front cover to close.
Replacing Staples
1. Open the inner finisher front door.
2. Remove the empty staple cartridge carriage.
3. Lift up and remove the empty staple cartridge.
4. Insert the new staple cartridge into the carriage.
5. Insert the staple cartridge carriage into the printer.
6. Close the finisher front door.
Accessibility
1. Select accessibility from the Home Screen.
High contrast will adjust screen brightness.
Invert colours will adjust the background to black.
Screen Zoom will increase the size of the content displayed on screen.
Message Centre – Locating Errors
The auto navigation feature assists in clearing jams by providing step by step instructions on the control panel.
When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure. If you require further assistance, please raise a ticket with the Service Desk. Alternatively you can contact the Service Desk via the Live Chat system or on 020 7882 8888, our lines are open 24/7.
NOTE: Please remember to quote your machine ID when reporting an issue, this is located on the front of the device.
