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Accommodation

Arrival

Before you can move into your room you will be required to have signed a licence agreement for the duration of your stay and to have made an advance rent payment of £400.00. If you have not completed these tasks please contact Housing Services before trying to collect your keys.

Welcome to Residences from the Residential Services team!

Please take a look at our Residential Life website for important information ahead of your arrival to Queen Mary -

residentiallife.qmul.ac.uk

Travel information and campus maps

Arriving by car (Mile End Campus)

If you intend to arrive on campus by car you will be able to drive onto campus, but we ask that you unload your vehicle within 45 minutes and then move off campus to park. Whilst your vehicle is on campus you must display the ticket given to you by the Security Officer at the gate and the car driver must remain with the vehicle at all times. We ask that you unload your vehicle as quickly as possible and then move off campus to park your vehicle. Please note that there is no car parking on campus during the rest of the year.

Arriving by car (Aspire Point)

There is no designated parking at Aspire Point. All parking is on local public roads, restrictions and charges may apply.

Arriving by car (Blithehale Court)

There is no designated parking at Blithehale Court. All parking is on local public roads, restrictions and charges may apply.

Arriving by car (Charterhouse Square Campus)

There is limited parking at Dawson Hall, which will be managed by the Security team on site. There is parking available on local public road, restrictions and charges may apply.

Arriving by car (Sherren House)

There is no designated parking at Sherren Housed. All parking is on local public roads, restrictions and charges may apply.

Arriving by car (Whitechapel Campus)

There is no designated parking at Floyer House or Varden Street. All parking is on local public roads, restrictions may apply.

Arriving by public transport (walking routes)

Bethnal Green Station to Blithehale Court

Mile End to Residences Reception (During the construction of the new School of Business and Management you may be rerouted around Westfield Way)

Stepney Green to Residences Reception

Stepney Green to Sherren House

Stratford to Aspire Point

Barbican to Dawson Hall

Whitechapel to Floyer House

If you're 18 or over, a student and living in a London borough, you can get discounted travel with an Oyster photocard. Information can be found on the Transport for London website.

Arriving from Heathrow

There are several options that students can utilise to make their way to Mile End campus.

Please see International Students website for more information.

Key collections

You can collect your keys and move into your room from the commencement date given on your licence agreement or any day after the commencement date of your licence agreement. You will need to produce a copy of your Accommodation Offer Accepted email, either printed or on your phone, and photo identification to collect your keys.

Key Collection Points

Mile End Residences From the Reception, France House, Westfield Way, London, E1 4QA
The Reception is open 24 hours a day, seven days a week
Aspire Point From the Reception, Aspire Point, 210 High Street, London, E15 2ZL
The Reception is open 24 hours a day, seven days a week
Blithehale Court From the Reception, Blithehale Court, 10 Witan Street, London, E2 6FG
The Reception is open 24 hours a day, seven days a week
Charterhouse Square Residences From Dawson Hall foyer, Charterhouse Square, London, EC1M 6BQ
The Reception is open 24 hours a day, seven days a week
Sherren House From the Reception, Sherren House, 16 Nicholas Road, London, E1 4AF
The Reception is open 24 hours a day, seven days a week
Whitechapel Residences From the Security Lodge, Garrod Building, Turner Street, London, E1 2AD
The Security Lodge is open 24 hours a day, seven days a week

Connecting to wi-fi in halls when you arrive

If you are staying on campus, there will be a temporary wi-fi service set up in Halls. Details on how to connect your device will be provided in your key pack. 

Please note that this is a limited wi-fi service only offered to students staying in Halls. As soon as you enrol, you will be able to obtain full access to the IT services at Queen Mary. 

Please visit the IT Welcome Guide for further information.

Register with the local doctor

We recommend that all Queen Mary students register with Queen Mary/local doctor prior to arrival. This will allow you access to health treatment should you require it. Residents at the Mile End and Whitechapel campuses can register with Queen Mary Student Health Service (SHS) located on the ground floor of the Geography Building, Mile End Campus.

To register with the SHS, please visit studenthealth.qmul.ac.uk and follow up the registration instructions there.

Students living at Dawson Hall (Charterhouse Square) can use the NHS Choices website to find medical centres near to Dawson Hall. The postcode for Dawson Hall is EC1M 6BQ.

Insurance 

Insurance cover for your belongings, to the value of £5,000 (or £6,000 for Disabled students), is included in the cost of your room. This cover is provided by a company called Endsleigh Insurance.

Please note that you may require additional insurance depending on the items you are bringing with you and their value; key areas to check are the value of your computer equipment. Additional insurance will be required for bicycles and mobile phones.

Bed linen and kitchen packs

All Queen Mary residences are fully furnished. However, residents are reminded that they will need to provide their own bedding (linen, duvet, pillows etc), towels, cooking and eating utensils.

You can pre-order bedding packs and kitchen packs from the Queen Mary Online Shop. Any items purchased will be available for collection from Residences Reception in France House. Please do not submit any orders until you have accepted a place in University accommodation and received confirmation.

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