If you wish to cancel your residential licence agreement, please refer to www.qmul.ac.uk/residences/currentresidents/licenceagreement/ for further information. Please note you will remain liable for residential fees until the room is re-let.
If you are unable to study or work effectively at home: for example, you do not have any quiet study space, suitable IT equipment or internet, under current government guidance you are allowed to travel back to University and live in your room in your hall of residence, see: www.gov.uk/guidance/national-lockdown-stay-at-home#when-you-can-leave-home
Please note that if you choose to return to your hall of residence, you cannot then travel back to another household and should stay living in your hall of residence. If you plan to return to your residence, please let us know by emailing email@example.com to enable us to support you on your return.
Current government guidelines state you must not leave or be outside of your home except where you have a ‘reasonable excuse’. Your belongings will be safe within your allocated residence until you can safely return to collect these. If you have an urgent requirement to return to collect items, please email firstname.lastname@example.org.
We have contacted all undergraduate students regarding a residential fee reduction. Please check your University email for further information and the eligibility criteria to apply. If you have not received this email, please contact email@example.com.
You must be up to date with your rent payments before 6 April to be eligible to apply for a residential fee reduction. If you are struggling to pay your rent due to financial hardship, please contact the Residences Finance team for advice and check your eligibility to apply for the Financial Assistance Fund.
Eligibility for the reduction is guided by the current Government guidance. If you are on a practical course then you can return to your accommodation now under current government guidance, and that means you are not eligible for the reduction. The government will make an announcement regarding whether students on non-practical courses can return to their university in April.
No, as under Government guidance you would been allowed to return to campus to attend any scheduled teaching or to access University facilities.
Yes, provided you have received a letter advising you or your family member to shield and you do not intend to return to University accommodation before mid-April. If any of these conditions do not apply you will not be eligible to apply for a rent reduction.
No. You should apply as soon as the Admissions Office sends your username and password, this is generated once you accept your offer to study at Queen Mary. You will not be expected to accept your offer of housing until after you get your results.
No, all applications must now be made online. For further information, deadlines, and housing policy please visit our applications page.
You can only apply for Accommodation if you have accepted a place to study at the University; you must have accepted a Conditional or Unconditional (Firm) offer to apply for Accommodation online.
There may be a few hours delay in you being able to apply for housing after you receive your login details from Admissions (Please take this delay into consideration if you will be applying close to our stated deadlines). If you experience any significant delay, please email firstname.lastname@example.org.
Once you have submitted your housing application, you will receive an email confirmation from Housing Services.
Yes - you are now able to amend your application form once it has been submitted. This is to ensure that you are happy with your selected preferences before an offer of accommodation is sent to you.
Unfortunately, we cannot change any details that you provided to UCAS/QMUL’s Admissions and Recruitment Office. You will need to officially change your details via ucas.com and you will also have to check that your details have been updated with QMUL’s Admissions and Recruitment Office. If you have changed your parental home address from the one that is on your UCAS/direct university application, in order for your accommodation application to be reviewed you will also be required to provide Housing Services with:
a) Proof of the completion of sale of the current permanent home address or proof of the letting of the property to a new tenant (if the home address is rented) and
b) If your parents are re-locating within the British Isles, proof of the new address and your registration with a doctor at the new address.
c) If your parents are re-locating abroad, copies of their visas or permission to work and letter from new employer confirming their contract.
Once the necessary documentation is received your application will be reviewed.
Yes, please contact us at email@example.com for further guidance and information regarding availability. Information about our halls of residence can be found on the Overview of Residences page. Please note all offers of accommodation are for the remainder of the licence period, 06/06/2021 for Undergraduates and 04/09/2021 for Postgraduates.
You will be liable for residential fees from the start date of your licence agreement. If you experience significant problems with your planned arrival, please contact us for further guidance.
Please contact us at firstname.lastname@example.org and we can advise if your room is available for an earlier arrival or provide further guidance.
Do not book your travel arrangements until you have contacted us, and we have confirmed that we accommodate your early arrival.
The safety, health and wellbeing of our students and staff is our utmost priority. We will continue to implement the current government guidelines regarding the use of our campus facilities. We have designated areas within our housing stock for those who need to self-isolate.
Yes, this is possible. Please ensure you have completed the Arrive Safe form so the teams can prepare for your early arrival. If you have not yet received this please contact email@example.com.
Covid-19 risk assessments have been carried out for all areas within Queen Mary halls of residence. Enhanced cleaning measures have been put in place, as well as hand sanitisers in all building entrances. More information can be found in our Living Safely document.
Security services and residential staff will remain on call 24 hours a day, 7 days a week. We will ensure all social events will adhere to social distancing guidelines, including an online community to allow you to connect, even if you prefer to stay in your room. Further information can be found in our Living Safely document.
Housing Services offer private sector housing guidance on our website, please email us via firstname.lastname@example.org with any questions or queries you may have. We are accepting applications for residences from returning students for the 2021-22 academic year, however these applications will be placed on a waiting list. Eligibility information can be found online. Returning students who have placed an application with us will be contacted once we have met our commitment to the guarantee for new students, with an update on the status of their application later on in the summer.
We begin room allocations in mid July and this process continues throughout the rest of the summer, in numerous rounds of allocations. To check your application status, please log into to the application portal. When an offer is available to you, you will be sent an email and your offer will appear on your online account. For more information please see our website.
QMUL student accommodation is oversubscribed and whilst you are asked to prioritise your preferences, no guarantees are made. All allocations are made at the sole discretion of the College. Please note that if you reject your offer of accommodation your application will be placed on a wait list until all other unallocated students have been made an offer, so we cannot guarantee that you will receive another offer of a room in halls.
The deposit payment (£300.00) is due by the deadline date on your online accommodation offer. You will be required to pay by credit or debit card, at the same time that you accept your housing offer online. If you are unable to do this, please contact Housing Services for further instructions.
We allocate a number of single sex flats in the residences that share bathroom facilities. In our en-suite residences (where there are no shared bathrooms) all flats are mixed sex.
No. We designate certain building for each type of student. Sometimes we may allocate mature undergraduates/exchange students who are over 22 years old with postgraduates, but generally they are kept separate.
Priority will be given to new, first year applicants. However, any student can submit an application for vacancies that may occur mid-term.
No. You will have signed a legally binding licence agreement for a full academic year (this condition does not apply to mid-year starters):
- Undergraduate Applicants - from September to June (approximately 38 weeks, unless you are a single semester Study Abroad student).
- Postgraduate Applicants - from September to September (approximately 51 weeks, unless you are a single semester Study Abroad student).
We can only release you from your rent liability if we manage to re-let your room to another eligible student.
You do not need to move out during holiday periods. The room is yours for the full licence period.
There is no student parking on campus.
We do not have the facilities to accept or store luggage/post before you arrive. Please ensure the delivery arrives after you do. The University is under no legal obligation to sign for any delivery on a student’s behalf and belongings will not be covered by the University's block insurance policy until the student is in residence.
Due to the Data Protection Act 1998 the University cannot provide you with the details of your new flat/house mates. However, many students visit social networking sites such as Facebook to make contact with other people who will be living in their area.
If you choose to use any social media to find flat mates (on or off campus) please remember that the majority of these sites are public, and anyone can view your name, and possibly your address, online including other personal details.