No. You should apply as soon as the Admissions Office sends your username and password, this is generated once you accept your offer to study at Queen Mary. You will not be expected to accept your offer of housing until after you get your results.
No, all applications must now be made online. For further information, deadlines, and housing policy please visit our applications page.
You can only apply for Accommodation if you have accepted a place to study at the University; you must have accepted a Conditional or Unconditional (Firm) offer to apply for Accommodation online.
There may be a few hours delay in you being able to apply for housing after you receive your login details from Admissions (Please take this delay into consideration if you will be applying close to our stated deadlines). If you experience any significant delay, please email email@example.com.
Once you have submitted your housing application, you will receive an email confirmation from Housing Services.
Yes - you are able to amend your application form once it has been submitted. This is to ensure that you are happy with your selected preferences before an offer of accommodation is sent to you.
Unfortunately, we cannot change any details that you provided to UCAS/Queen Mary’s Admissions and Recruitment Office. You will need to officially change your details via ucas.com and you will also have to check that your details have been updated with Queen Mary’s Admissions and Recruitment Office. If you have changed your parental home address from the one that is on your UCAS/direct university application, in order for your accommodation application to be reviewed you will also be required to provide Housing Services with:
a) Proof of the completion of sale of the current permanent home address or proof of the letting of the property to a new tenant (if the home address is rented) and
b) If your parents are re-locating within the British Isles, proof of the new address and your registration with a doctor at the new address.
c) If your parents are re-locating abroad, copies of their visas or permission to work and letter from new employer confirming their contract.
Once the necessary documentation is received your application will be reviewed.
All arriving residents must check the UK Government’s Travel information before completing an Arrive Safe form, as you may be able to exempt yourself from isolation if you are fully vaccinated and have the proof required, as defined by the UK Government.
If you have any queries regarding travel self-isolation, please contact the Residential Welfare team using: firstname.lastname@example.org
If you have a query regarding amending your licence agreement to arrive earlier, or any other queries in relation to your application, licence agreement or fees, please contact the Housing Services team, using: email@example.com.
You will be liable for residential fees from the start date of your licence agreement. However in the case of international students, if you think there will be a significant delay with your planned arrival due to Government enforced travel restrictions, please contact us for further guidance. We will advise you to cancel your licence agreement, without penalty, and contact us again when you have a confirmed arrival date. You will then be offered a new licence agreement for the revised arrival date, subject to availability.
Please email us, after you have received and accepted your housing offer, to check if an earlier move in date is possible. If not we will provide information on short-stay and hotel options. We recommend that you do not book your flight until we have confirmed that we can accommodate your early arrival.
The safety, health and wellbeing of our students and staff is our utmost priority. We will continue to implement the current government guidelines regarding the use of our campus facilities.
From 04:00 on the 18th March 2022, the UK Government has announced that all current travel rules for arrival in the UK will be removed. This means you will no longer need to complete a Passenger Locator Form or self isolate upon arrival, and if you are unvaccinated take a test before, and upon arrival. Further information is available on the UK Government website.
If you are required to self-isolate as a result of a positive COVID-19 test result during your time in halls, are contacted by NHS Track and Trace or receive a ‘ping’ to the NHS app, please contact the Residential Services team using firstname.lastname@example.org or call on 020 7882 6470 which is open 24/7 who will advise you of what you need to do.
Covid-19 risk assessments have been carried out for all areas within Queen Mary halls of residence. Enhanced cleaning measures have been put in place, as well as hand sanitisers in all building entrances. More information can be found in our Living Safely document.
Security services and residential staff are on call 24 hours a day, 7 days a week. We will ensure all social events will adhere to current social distancing guidelines, including an online community to allow you to connect, even if you prefer to stay in your room. Further information can be found in our Living Safely document.
Housing Services offer private sector housing guidance on our website, please email us via email@example.com with any questions or queries you may have. We are accepting applications for residences from returning students for the 2022-23 academic year, however these applications will be placed on a waiting list. Eligibility information can be found online. Returning students who have placed an application with us will be contacted later on in the summer, once we have met our commitment to the guarantee for new students, with an update on the status of their application.
We begin room allocations in mid-July and this process continues throughout the rest of the summer, in numerous rounds of allocations. To check your application status, please log into to the application portal. When an offer is available to you, you will be sent an email and your offer will appear on your online account. For more information please see our website.
Queen Mary student accommodation is oversubscribed and whilst you are asked to prioritise your preferences, no guarantees are made. All allocations are made at the sole discretion of the university. Please note that if you reject your offer of accommodation your application will be placed on a wait list until all other unallocated students have been made an offer, so we cannot guarantee that you will receive another offer of a room in halls.
The deposit payment (£300.00) is due by the deadline date on your online accommodation offer. You will be required to pay by credit or debit card, at the same time that you accept your housing offer online. If you are unable to do this, please contact Housing Services for further instructions.
We allocate a number of single sex flats in the residences that share bathroom facilities. In our en-suite residences (where there are no shared bathrooms) all flats are mixed sex.
No. We designate certain building for each type of student. Sometimes we may allocate mature undergraduates/exchange students who are over 22 years old with postgraduates, but generally they are kept separate.
No. You will have signed a legally binding licence agreement for a full academic year (this condition does not apply to mid-year starters):
- Undergraduate Applicants - from September to June (approximately 37 weeks, unless you are a single semester Study Abroad student).
- Postgraduate Applicants - from September to September (approximately 51 weeks, unless you are a single semester Study Abroad student).
We can only release you from your rent liability if we manage to re-let your room to another eligible student.
You do not need to move out during holiday periods. The room is yours for the full licence period.
There are no parking facilities available to students living in any Queen Mary residences. However, as a resident you can apply for a local authority parking permit to park in the streets nearby.
We do not have the facilities to accept or store luggage/post before you arrive. Please ensure the delivery arrives after you do. The University is under no legal obligation to sign for any delivery on a student’s behalf and belongings will not be covered by the University's block insurance policy until the student is in residence.
Due to the Data Protection Act 1998 the University cannot provide you with the details of your new flat/house mates. However, many students visit social networking sites such as Facebook to make contact with other people who will be living in their area.
If you choose to use any social media to find flat mates (on or off campus) please remember that the majority of these sites are public, and anyone can view your name, and possibly your address, online including other personal details.