Welcome to Queen Mary Accommodation
Before you can move into your room you will be required to have signed and accepted your residential licence agreement for the duration of your stay and to have paid your deposit fee of £400. If you have not completed these tasks please contact Housing Services before trying to collect your keys.
- Arriving by car
- Bed linen and kitchen packs
- Essentials Checklist - What to take to University
- How to find us
- Key collection 13-14 September
- Key collection for arrivals at all other times
- Insurance
- Meal packages
- Register with the local doctor
- Wi-fi access
Welcome to Queen Mary from the Residential Services team!
Please take a look at our Residential Life website for important information ahead of your arrival to Queen Mary.
Arrivals - During Moving in Weekend
Travel information and campus maps
Arriving by car (Mile End Campus)
During Moving in Weekend (Saturday 13 September and Sunday 14 September, you will be able to drive onto campus, but we ask that you unload your vehicle within 30 minutes and then move off campus to park. Whilst your vehicle is on campus you must display the ticket given to you by the Security Officer at the gate and the car driver must remain with the vehicle at all times. We ask that you unload your vehicle as quickly as possible and then move off campus to park your vehicle.
Key collections for Albert Stern House and Cottages, Ifor Evans Place, Lindop House and Stocks Court will be from the central key collection points for Mile End Residences (see map attachment below) and while vehicles will be permitted onto campus for the purpose of key collection, no parking ticket will be issued, as you will be expected to exit promptly and park closer to your allocated residence for unloading.
We advise the following suitable roads for each building to avoid red route roads, which you can’t park on:
Albert Stern House and Cottages - Bancroft Road, E1 4DH
Ifor Evans Place - Alderney Road, E1 4EG
Lindop House - Harford Street, E1 4FG
Stocks Court - Stayner’s Road, E1 4AH
Arriving by car (Aspire Point)
There is no designated parking at Aspire Point. All parking is on local public roads, restrictions and charges may apply.
Arriving by car (Albert Stern House and Cottages)
There is no designated parking at Albert Stern House and Cottages. All parking is on local public roads, restrictions and charges may apply. Mile End Road is a designated red route for vehicles and we therefore suggest using Bancroft Road E1 4DH.
Arriving by car (Blithehale Court)
There is no designated parking at Blithehale Court. All parking is on local public roads, restrictions and charges may apply.
Arriving by car (Charterhouse Square Campus)
There is limited parking at Dawson Hall, which will be managed by the Security team on site. There is parking available on local public road, restrictions and charges may apply.
Arriving by car (Ifor Evans Place)
There is no designated parking at Ifor Evans Place. All parking is on local public roads, restrictions and charges may apply. Mile End Road is a designated red route for vehicles and we therefore suggest using Bancroft Road E1 4DH or Alderney Road E1 4EG.
Arriving by car (Lindop House)
There is no designated parking at Lindop House. All parking is on local public roads, restrictions and charges may apply. Mile End Road is a designated red route for vehicles and we therefore suggest using Harford Street E1 4FG.
Arriving by car (Stocks Court)
There is no designated parking at Stocks Court. All parking is on local public roads, restrictions and charges may apply. B120/Mile End Road is a designated red route for vehicles and we therefore suggest using Stayner’s Road E1 4AH.
Arriving by car (Sherren House)
There is no designated parking at Sherren House. All parking is on local public roads, restrictions and charges may apply.
Arriving by car (Whitechapel Campus)
There is no designated parking at Floyer House or Varden Street. All parking is on local public roads, restrictions may apply.
Arriving by public transport
Barbican Station to Dawson Hall
Bethnal Green Station to Blithehale Court
Mile End Station to Residences Reception (During the construction of the new School of Business and Management you may be rerouted around Westfield Way)
Stepney Green Station to Residences Reception
Stepney Green Station to Sherren House
If you're 18 or over, a student and living in a London borough, you can get discounted travel with an Oyster photocard. Information can be found on the Transport for London website.
Arriving from Heathrow
There are several options that students can utilise to make their way to Mile End campus.
Please see International Students website for more information.
Key collections 13-14 September 2025
At the beginning of September, we will open our Arrivals Pass section, which will allow residents moving in over the weekend to select the time and date they wish to arrive. Please note that Sunday 14 September is expected to be quieter, should you wish to opt for a less busy time. The Arrivals Pass must then be printed and shown when moving into residences over the weekend.
Arrivals slots are available on a first come, first serve basis. You will receive an email when arrival slots are available, and you can then login to select a time to arrive and print your Arrivals Pass from your accommodation account at residencesonline.qmul.ac.uk.
To view the map of key collection points for Mile End residences, please click on the link below:
Key Collection Point Map 2025 [PDF 936KB]
Aspire Point, Stratford
Keys for Aspire Point can be collected from the reception in Aspire Point, which is open and staffed 24 hours a day. If you are arriving overnight, please select the last arrival slot of the day.
There is limited parking with severe restrictions on local public roads.
Blithehale Court, Bethnal Green
Keys for Blithehale Court can be collected from the reception in Blithehale Court, which is open and staffed 24 hours a day. If you are arriving overnight, please select the last arrival slot of the day.
There is limited parking with severe restrictions on local public roads.
Dawson Hall, Charterhouse Square
Keys for Dawson Hall can be collected from the Security Lodge, Charterhouse Square,, which is open and staffed 24 hours a day.
There is very limited parking with severe restrictions on local public roads.
Sherren House, Stepney Green
Keys for Sherren House can be collected from the reception in Sherren House, which is open and staffed 24 hours a day. If you are arriving overnight, please select the last arrival slot of the day.
There is limited parking with severe restrictions on local public roads.
Whitechapel, Moving in Weekend, 9am Saturday 13th September - 5pm Sunday 14th September (if collecting keys outside of these times please click here)
Keys for Floyer House can be collected from the foyer in Floyer House. Please be advised there are no lifts within this building.
There is very limited parking with severe restrictions on local public roads.
Connecting to wi-fi in Halls when you arrive
If you are staying on campus, there will be a temporary wi-fi service set up in Halls. Details on how to connect your device can be found in this Connecting to WiFi article.
Please note that this is a limited wi-fi service only offered to students staying in Halls. As soon as you enrol, you will be able to obtain full access to the IT services at Queen Mary and use eduroam WiFi.
Please visit the IT Welcome Guide for further information.
If you are living in Aspire Point, Blithehale Court, or Sherren House, more information will be provided to you at these halls, however, you can still follow the link to find out about WiFi at Queen Mary when you are on campus.
Please visit the ITS Website for further information.
Register with the local doctor
We recommend that all Queen Mary students register with Queen Mary/local doctor prior to arrival. This will allow you access to health treatment should you require it. Residents at the Mile End and Whitechapel campuses can register with Queen Mary Student Health Service (SHS) located on the ground floor of the Geography Building, Mile End Campus.
To register with the SHS, please visit www.studenthealth.qmul.ac.uk and follow up the registration instructions there.
Students living at our other halls of residences can use the NHS Choices website to find medical centres near them.
- Aspire Point - E15 2ZL
- Blithehale Court - E2 6FG
- Dawson Hall - EC1M 6BQ
- Sherren House - E1 4AF
Insurance
Insurance cover for your belongings, to the value of £5,000 (or £6,000 for Disabled students), is included in the cost of your room. This cover is provided by a company called Howden Insurance.
Please note that you may require additional insurance depending on the items you are bringing with you and their value; key areas to check are the value of your computer equipment. Additional insurance will be required for bicycles and mobile phones.
Bed linen and kitchen packs
All Queen Mary residences are fully furnished. However, residents are reminded that they will need to provide their own bedding (linen, duvet, pillows etc), towels, cooking and eating utensils.
You can pre-order bedding & kitchen packs from our online shop.
Students who have been allocated accommodation on the Mile End Campus including Lindop House, Ifor Evans Place, Albert Stern House and Cottages, and Stocks Court will be able to collect their items, with the exception of the Made-Up Service, from the Online Shop Collection Point in France House on Saturday 13 September and Sunday 14 September 2025.
Please bring a copy of your order and photo ID with you when you collect your items.
Students who have been allocated accommodation at Aspire Point, Blithehale Court, Dawson Hall, Floyer House, Sherren House and Varden Street will have their items delivered to their rooms prior to arrival.
Please do not place your order until you have accepted your offer of accommodation as you will need to know what room and flat that you will be living in to enable us to process your order and for you to order the correct size bedding pack of the hall in which you will be living.
The shop will be open for orders between Friday 8 August and Sunday 31 August 2025 only.
Key collection for students arriving at all other times:
