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Library Services

Laptops Loan Service

Please note due to Covid-19, the laptop loan service at Whitechapel Library has been temporarily suspended.

About the service

QMUL students can borrow DELL laptops from the self-service machine located on the ground floor at both Mile End and Whitechapel Library. We offer 48 laptops for loan at Mile End Library and 24 at Whitechapel Library.

Borrowing a Laptop

To borrow a laptop you need your Student ID card and your Library PIN.

Detailed instructions are shown on the screen of the laptop cabinet.

Loan Duration

Laptops can be borrowed for up to 8 hours or until the closing of the relevant library, depending on which is sooner.


Laptops cannot be renewed remotely and have to be taken back to the library. You will then be able to borrow another laptop that is fully charged.


Laptops must be returned to the same library that they were borrowed from.

Please remember to plug the power cable back in and close the locker door to clear the loan from your library account.

If the laptop is faulty please bring it to IT Service Desk from 08:00 to 18:00 Monday-Friday. Outside those hours please go to the Library Welcome Desk or contact 020 7882 8888.


Fines for late returned are charged at a rate of £1 per hour.

Saving Files

Do not save any files to the desktop or local hard drive as they will be deleted.

Unfortunately, once the laptop has turned off, unfortunately, it is not possible to retrieve data from the previous session. Instead, save your files to your G: Drive or other external storage.

Printing from a laptop

To print from a laptop use the wireless printing service via EveryonePrint - Login

Terms and conditions

Laptops are for QMUL student use only. The service is not available to staff.

Laptops must be returned by the due time/date to the library from which they were borrowed.

Fines are payable for the late return of the laptop at a rate of £1 per hour, up to a maximum of £10.

The loans are not transferrable. The laptops cannot be passed to anybody else and must be personally returned.

The University and Library Services are not responsible for any damage to the borrower’s data storage device(s), loss of data caused by software, hardware, battery failure or computer viruses

In the event of a problem accruing to the device whilst on loan, IT Services must be contacted immediately.

Loss or damage to the laptops may result in charges for repair, or replacement costs in the region of £600.

Contact us

For any queries or feedback about the laptop loan service please email us at or