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Library Services

Smartthinking Online Tutoring

Smartthinking Online Tutoring

Access academic support from expert online tutors who are available 24/7 to support you with academic writing on your module, whether it be practicing exam questions or written assignments.

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Connect with a Smarthinking online tutor to access the following support activities:

  • A live tutoring session where you can get immediate support with how to approach a written task, presentation, style and appropriate use of citations
  • Submit your essay/paragraph for comprehensive feedback (usually returned within 24 hours)
  • Ask a question to improve your academic writing

Proven to have a positive effect on student success, the Smarthinking online tutoring service gives you the help you need, whenever you need it, 24/7.

How to access Smartthinking Online Tutoring

  • Login via QMPlus
  • Mobile App for Apple and Android - Only available after setup through QMPlus

How to use Smartthinking Online Tutoring

  • Submit drafts of assignments or sections of your drafts for review by a Smarthinking tutor. The tutor will then provide you with a marked-up version of your original work (usually within 24 hours). 
  • Have a live, 1:1 discussion with a tutor about your assignment via an interactive whiteboard or video/phone call. You can either request an immediate drop-in session (you will usually be connected with a tutor within 3 minutes) or you can book a session in advance. 
  • Submit a question offline, to which a tutor will strive to respond within 24 hours