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IT Services

Network Connection Points In Halls

  • Service Group: Connectivity
  • Users: Staff, Students

Service Description 

Most rooms in the Halls of Residence are equipped with network connection points which allow residents to connect to a computer or laptop to the College network and the Internet. There are also a growing number of wireless "hotspots" around the campuses and in halls, where you can connect to the network using a suitable wireless network adaptor.

Both wired and wireless networks are accessed using the Eduroam service.

Connecting to the University network by a wired or wireless Eduroam connection will allow you to access your email, Student Service filestore, College web sites such as the Library or departmental pages and the Courses web server and you will also be able to access resources off campus, with some minor restrictions for reasons of legality, security, feasibility or to give priority to essential network traffic.

Halls and wireless connections are governed by the same rules as all other QMUL computing facilities. By accessing the network you agree to abide by the College regulations for the use of computing facilities.

Please be aware that any illegal activity, such as downloading of copyrighted material, will result in network access being blocked.

How to request this service

Please see our Self-help section for more information.

Lead time



There is no cost to the user for this service.


Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).


Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Visit: Queens’ Building, Room W209, Mile End
Self-service: Service Desk

Dependent service

This service is dependent on Infrastructure Services

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