Library System - Library Catalogue (Encore)

• Service Group: Help, Support, and Policy Service
• Users: Staff

Service Description 

The library catalogue (Encore) allows for the searching and discovery of books, e-books and DVDs, including the library of the Intellectual Property Archive. The library catalogue is available online to all users, although a library account and University IT Services account are required to experience the full range of services e.g. placing reservations and accessing e-books.

How to access: http://whatsinthe.library.qmul.ac.uk/index?N=0

How to request this service

Self-service: Service Desk

Lead time

Library Catalogue (Encore) related requests should be made 5 working days in advance

Cost

There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.

Availability

Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).

Support

Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Email: servicedesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Service Desk

Dependent service

This service is dependent on Infrastructure Services