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IT Services

Library System - Hot Articles

  • Service Group: Help, Support, and Policy Service
  • Users: Staff, Students

Service Description

Similar to other bX Usage-Based Services, Hot Articles from bX is a free hosted service from Ex Libris based on usage logs of journals, publishers and other online resources by researchers that list the most looked-at references in broad subject areas. It is updated monthly, is available as a free Android or iPhone app, and can be embedded in web pages by including a small iframe snippet.

How to request this service

Self-service: Service Desk

Lead team

Hot Articles related requests should be made 5 working days in advance


There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.


Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).


Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Visit: Queens’ Building, Room W209, Mile End
Self-service: Service Desk

Dependent service

This service is dependent on Infrastructure Services

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