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IT Services

Library System - bX Recommender (Suggestions)

  • Service Group: Help, Support, and Policy Service
  • Users: Staff, Students

Service Description  

bX™ Recommender, rebranded 'Suggestions' at QM, is a service that helps users discover relevant literature that they would not have found otherwise. Based on SFX usage logs and starting from the reference the user is looking at, it checks what other references were looked at by other researchers who also looked at 'this' reference, and displays a list of the most looked-at items.
bX usage-based services:

  • use analytics and data-mining of raw usage data to enrich and expand the researcher’s discovery experience
  • create new insights by exposing usage patterns, associations between topics, authors and articles as well as popularity and success of library systems

bX is available in SFX, Articles Search, and Elsevier Science Direct and Scopus. Standard APIs are available to integrate bX into other services and web pages.

How to request this service

Self-service: Service Desk

Lead time

bX Recommencer (Suggestions) related requests should be made 5 working days in advance.


There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.


Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).


Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Visit: Queens’ Building, Room W209, Mile End
Self-service: Service Desk

Dependent service

This service is dependent on Infrastructure Services

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