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IT Services

Geographic Information System - (ArcGIS)

  • Service Group: Help, Support, and Policy Service
  • Users: Staff, Students


ArcGIS is a geographic information system (GIS) for working with maps and geographic information.  It is used for: creating and using maps, compiling geographic data, analysing mapped information, sharing and discovering geographic information; using maps and geographic information in a range of applications, and managing geographic information in a database.
The system provides an infrastructure for making maps and geographic information available throughout an organisation, across a community, and openly on the Web.
ArcGIS includes the following Windows desktop software:

  • ArcReader, which allows users to view and query maps created with the other ArcGIS products.
  • ArcGIS for Desktop Basic (formerly known as ArcView) and is licenced to run on QMUL provided desktops and laptops.  This version of ArcGIS allows users to view spatial data, create layered maps, and perform basic spatial analysis.  

How to access this service

The Software can be downloaded here

Lead time

The Software can be downloaded by Queen Mary University staff and students as per above link.


There is no cost to the user for this service.


Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).


Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Visit: Queens’ Building, Room W209, Mile End
Self-service: Service Desk

Dependent service

This service is dependent on QMUL managed laptops and desktops

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