Current written protocols for delivering our functions and responsibilities.
This includes relevant policies and procedures as they apply, for example, to student admission and registration, accommodation, management of the student records system, the assessment of external qualifications, internal student complaints and appeals, and code of student discipline.
This includes policies, statements, procedures and guidelines relating to equal opportunities.
Further information can be obtained by contacting the department direct.
This will include disposals policy, estates strategy and plan, facilities management policies, grounds and building maintenance.
If it is not possible to resolve your complaint informally, we can arrange for it to be investigated by the Academic Registrar & Council Secretary
Queen Mary University of London
Mile End Road
This includes quality assurance procedures, policy and procedures relating to intellectual property, ethics committee terms of reference, applications and their approval, and any other relevant codes of practice.
Generally, access to information held by QMUL will be free of charge. Single copies of documents will normally be available free of charge from our website or in hard copy format or e-mail attachment free of charge from email@example.com or in writing from the Records & Information Compliance Manager, Queens' Building, Queen Mary University of London, Mile End Road, London E1 4NS.
Charges may be imposed for:
Charges will reflect the staff time necessary to produce the information and any copying and postage. We will inform the enquirer of these charges when they request the information and we will require payment in advance.