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Library Services

Answering your questions

Getting help

Your primary and quickest means of contacting us are web chat, email and in person at the Library Welcome Desks during staffed hours.

General enquiries 

Help finding resources for learning and research

Including: choosing the best information sources for your needs, as well as finding, using and referencing information resources.

Help accessing resources

Help with academic skills

Including: effective reading, note-taking, academic writing and referencing, and reflection and feedback.

Archives and Special Collections

Including: archives, rare books and other special collections held at Queen Mary, how to access and use them for study and research.

Telephone enquiries

You can also call our Welcome Desks during staffed hours:

  • Mile End Library: 020 7882 8955
  • Whitechapel Library: 020 7882 2561
  • West Smithfield Library: 020 7882 8188


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