Skip to main content
Library Services

Reserving Library materials

Reserving One Week Loan items

If all copies of an item you need are on loan to other readers, you can place a hold and we will notify you by email when it becomes available. This does not apply to DVDs.

To do this:

  • Use Library Search on our website to find the item you want.
  • Click the “Place Hold” button on the left of the screen.
  • Enter the barcode number from your ID/Library card and your library PIN*
  • The screen will confirm that your hold has been placed. If you get an error message, please try again, or ask a member of library staff for help.

Once your hold is placed, please wait for an email informing you that your hold is available. You can also track the hold status from your Library account.

You can collect your hold from the Welcome Desk of your selected library within 3 days of receiving the email.

Returning library is your responsibility even when you are away from the University. You must always be able to return items that are required by other users, and fines will continue to be charged if books are not renewed on or before the due date.

* Your Library barcode is printed on the front of your ID card (located underneath the barcode). If you have yet to pick-up your student ID card, you can access your barcode number within MySIS. If you are a staff member please contact us at
If you need to reset your PIN, please go to the PIN request page and enter your Library barcode; a reset link will be sent to your Queen Mary email address.
Back to top