Barts and The London School of Medicine and Dentistry

Student support

Most of us encounter challenges at one time or another, whether they are academic, health-related, financial or personal. We understand that dealing with these issues at the same time as studying full-time can put you under stress and strain, so we have a Mental Health Coordinator who can make sure that you can get expert, personal and academic support at every stage of your studies from both the medical school in Malta or the wider university to help you get the most out of life as a Barts and The London Malta student and achieve your full potential.

The Academic and Pastoral Support Unit – Malta

We have a dedicated Academic and Pastoral Support Unit in Malta which will be overseen by the London Student Support Office to provide you with full pastoral support on site. The Malta Unit can put you in touch with any local services you might need: such as counselling, occupational health, study support or dyslexia diagnostic services.

The Academic and Pastoral Support Unit will treat information about students confidentially other than in cases where information may need to be shared more widely e.g. risk of serious harm to self or others, court order, safeguarding or professionalism concerns.  Sensitive information will only be shared on a need to know basis and the Academic and Pastoral Support Unit will always try to contact students first to get their permission to share information.

The Academic and Pastoral Support Unit adheres to the GMC guidelines on Pastoral Support. (

Staff members who provide pastoral support have been selected for the role based on the skills and personal qualities that the role requires and have undertaken the necessary training.

 We provide help for students in (and not limited to) the following areas:

  • Struggling with studies
  • Emotional/Mental health issues
  • Family health
  • Interruption of studies
  • Examination appeals
  • General guidance
  • Pregnancy
  • Specific Learning Difficulties and Disabilities.

Med Pro Supervision

Each student will be allocated a Med Pro Supervisor. Med Pro is an innovative professionalism component of the MBBS that is designed to support medical students to maximise their personal and professional development. MEDPRO includes Well Med, a module aimed at increasing students’ wellbeing. MEDPRO includes formalised academic supervision to provide an integrated yet individualised approach to support and assess students professionalism. The new Barts Portfolio will deliver a system for synchronous record keeping of student achievements in these areas.

Senior Tutors

Each year of the programme has a Senior Tutor who is on hand to support any student who encounters academic difficulties with their studies. The academic progress of all students is reviewed throughout the year and any student who is identified as struggling will be allocated to a Senior Tutor.  The tutor will, in conjunction with the student, explore specific areas of difficulty and put together a plan to help address these until the student is back on track. A Senior Tutor may identify issues of pastoral care affecting academic performance and make appropriate referrals to other support groups within the School. 

Career support

Our Careers Service provides specialist guidance and support for our medical students, both as they study and begin professional practice. The Service has a wealth of resources for you, from the date of your registration until you graduate.

In addition to the academic and personal support which you will receive within the School, there are many other support and advisory services available.

Mental health Support

The Richmond Foundation endeavours to provide optimal community mental health services that promote mental wellbeing, address the prevention of mental health problems and provide a counselling service and support for a good quality of life. Please visit their website for more information.   Counselling appointments can be made of Gozo as well as Malta. We also have access to a local Psychiatrist.

Study skills support

We offer additional academic support for students who feel they are struggling academically and to help students to become more effective in their academic work. We have an external training consultant who can meet with students individually she can help develop skills such as:  reading effectively, writing, exam technique, revision, note-taking, time-management, critical thinking, avoiding plagiarism, presentation skills and organising group work. Throughout the year as requested by the Head of Student Support she may run one-to-one tutorials, drop-ins, retreats and various workshops as well as help students whose first language is not English to develop their English language skills.

Academic Advice Service

The academic advice service is an independent, free and confidential service open to all Queen Mary students. 

Through this service, you can obtain confidential advice and representation on a range of academic issues including:

  • Applications for extenuating circumstances
  • Requests for a review of an exam board decision
  • Allegations of plagiarism or an examination offence
  • Allegations of breach of the Code of Student Discipline
  • Appeals against the outcome of a disciplinary hearing, either under the examination offences regulations or the Code of Student Discipline
  • Appeals against de-registration from a module or course
  • Complaints regarding a member of staff or course delivery
  • Bullying or harassment by a member of staff or fellow student
  • Fitness to practice issues
  • Advice on statements and accompany students to hearings either to represent the student or to provide moral support. We also act as a referral point on matters such as immigration, finance or mental health.

Disability and Dyslexia Service

 A local provider in Malta can offer a disability and dyslexia support. Students who do not necessarily consider themselves disabled are also offered support and guidance, for example, those with long-term medical conditions, or dyslexia, which may have an impact on studies. People with short-term disabilities may also seek advice from the service. Sometimes, a condition which might not be considered a disability in daily life can become a substantial difficulty when studying in higher education. If strategies exist to overcome the effects of a particular disability or learning difficulty on studying, staff will help you to find them.

Lecture Capture

Queen Mary University of London has an in-house lecture capture system called ‘Q-Review’, which uses the Echo 360 system. The School of Medicine has an ‘opt-out’ policy on using Q-review. This means all the lectures taking place in Q-Review enabled rooms will be recorded automatically unless a lecturer decides to opt out.

QM Plus

Queen Mary University of London’s virtual learning environment is called ‘QM Plus’, which is our branding on the Moodle system. The Disability and Dyslexia Service encourages staff to utilise this resource as much as possible, e.g. by uploading documents such as lecture slides in advance of lectures and allowing students to post questions to staff.

Reading Lists Online

Our colleagues in Library Services manage a resource called Reading Lists Online that allows staff responsible for teaching modules to upload the reading lists for their subject, along with a commentary on the most relevant sections of text. This is particularly helpful for our blind and visually impaired students who may require texts in an accessible format. The Disability and Dyslexia Service are currently working on a specialist project with Library Services to increase the number and scope of those reading lists available to the students that we support.

Careers Advice

Students can receive consultations on the same basis as UK-based medical students i.e. they call the careers advice information desk and book an appointment (by Skype or phone) at a time that suits them. Contact details: Telephone: 00 44 20 7882 8533

Occupational Health 

We have an Occupational Health service who see students on arrival to assess their health status and to whom we refer students to when we are concerned about their health.

Further information

For more information about the programmes, please contact the admissions team.
Tel: +44 (0)20 7882 8478
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