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Research

QME provides online courses and subsidised training for local microenterprises

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Queen Mary University Enterprise Zone (QME) helps entrepreneurs and SMEs to move with the times by offering business courses and bespoke training. Faced with the challenges of the Covid-19 pandemic, they pivoted to an online offering to keep the training accessible for all who needed it.

The challenge

QME gives aspirant entrepreneurs a training experience that fuses current good practice with future-proofed knowledge. They offer open-enrolment training courses targeted at supporting SMEs and microenterprises with the tools and skills to thrive during challenging times.

This course was tailored to our specific needs. Our coach was able to make sure we understood the topics and materials. We were coming with no experience or knowledge, yet it was easy to follow and understand the course.
— Training delegate

How did we solve the problem?

Originally face-to-face, Queen Mary worked hard to continue supporting the small business community as the impact of Covid-19 was felt. They redeveloped their training offerings to be accessible online and offered subsidised places to local microenterprises.

The outcome

Feedback for QME training has been unanimously positive, with all respondents saying they would recommend the training. The programme is now looking to expand and is seeking further funding from corporate or public sponsors. This will allow them to respond to local requests for training in areas like customer service, legal considerations for SMEs, and leadership.

Executive education and continuing professional development (CPD)

Project Manager, Continuing Professional Development: Andy Colley  

Email Andy Colley

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