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Disability and Dyslexia Service

Advice for QMUL Staff

QMUL policies and guidelines relating to supporting disabled students

A quick reference guide to producing accessible web content for sites including the university website and QMplus.

Guidance on producing inclusive content for print and digital teaching and learning materials.

Guidance on producing inclusive content for print and digital assessments.

A checklist for staff to assess the inclusivity of written assessments – can be used in conjunction with ‘Guidelines for inclusive writing and formatting of written assessments’.

A guide to QMUL’s Examination Access Arrangements procedures including how students apply, what is deemed appropriate supporting evidence and guidance on recommended arrangements for a range of disabilities.

Information about the Examination Access Arrangements Group, which reviews cases where students are dissatisfied with the outcome of their application for EAAs.

A guide to the lecture recording policy for disabled students including recommended procedures for the university.

Guidance on the application process for and policy regarding the use of amanuenses (scribes) and readers in exams.

Guidance for those acting as amanuenses (scribes) and/or readers for disabled students in exams.

Guidance for staff on the procedure to follow if a student discloses they have a diagnosis of a disability, including a mental health condition.

Information on the use of Assistance Animals in QMUL academic buildings and university-managed residential buildings.

Supporting Students in Urgent Situations

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Supporting students in urgent situations

A guide for staff on supporting students in urgent situations.

Tips for creating accessible content

Tips from QMUL’s E-Learning Unit on making resources and courses more accessible for disabled students.

A checklist for staff to assess the accessibility of print and digital teaching and learning content, including course layout on QMplus.

Creating Accessible PDF Documents (Acrobat Pro)

  • Instructions on how to make PDFs accessible in Acrobat Pro.

Supporting Visually Impaired students

Guidance on making resources and courses more accessible for students with Visual Impairment.

Guidance for HE staff on how they can work with students who have vision impairment to facilitate a positive and inclusive experience.

This resource has been produced by the Vision Impairment Centre for Teaching and Research (VICTAR), University of Birmingham with support from the Royal National Institute of Blind People (RNIB), the Thomas Pocklington Trust and the National Sensory Impairment Partnership (NatSIP).

Supporting D/deaf and Hearing Impaired students

Guidance on making resources and courses more accessible for D/deaf and Hearing Impaired students.

Guidance on supporting D/deaf and Hearing Impaired students in an Online Learning Environment.

Supporting students with mental health conditions

Working with Students with Mental Health Issues [DOC 52KB]

Guidance for teaching staff on supporting students with mental health conditions.



Supporting students on the autism spectrum

Advice for teaching students on the autism spectrum.

Supporting Students with Specific Learning Differences e.g. dyslexia, dyspraxia and ADHD

This site allows you to download OpenDyslexic, an open source font created to increase readability for readers with dyslexia.

Instructions on how to install fonts on QMUL computers.

Top ten tips for staff who are teaching students with Attention Deficit Hyperactivity Disorder (ADHD).

Training opportunities for staff

  • Queen Mary Academy and DDS jointly run the course Developing Inclusive Education for Neurodivergent Learners which provides an asynchronous module with a follow-up interactive workshop.  More information can be found here.


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