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School of Business and Management

Professor Gary Schwarz


Professor in Public Management and Strategy

Room Number: Room 2.05, Francis Bancroft Building, Mile End Campus




Gary Schwarz is Professor in Public Management and Strategy and Director of the Public Management and Regulation Group. His research focuses on how organisations and individuals can improve their performance, innovation, and leadership. He has published widely in world-leading academic journals, such as Public Administration Review, Public Administration, World Development, and The Leadership Quarterly.

Before joining QMUL, Prof Schwarz served as the Head of the School of Finance and Management and as a Professor in Public Policy and Management at SOAS University of London, where he also was the Chair of the Division of Public Management and a Member of the University’s Executive Board. He has held academic appointments at Harvard University, London Business School, Copenhagen Business School, and the University of Nottingham’s campus in China, where he served as Faculty Director of Teaching Development and the Director of the largest executive education programme. Prof Schwarz is the recipient of multiple teaching awards and research grants. Previously, he was the Serviceline Leader Performance Management at Deloitte, where he advised numerous public and private organisations.

Prof Schwarz holds academic degrees from Harvard University, University of Chicago, Northwestern University, University of St Gallen, and WHU in Germany.



  • BUS361 Strategic Management: Concepts and Cases


  • BUSM086 Strategic Management


Professor Schwarz taught and supervised students at all levels, including undergraduate, postgraduate, executive education, and doctoral. He received many accolades for his innovative and interactive teaching. At the Deloitte Academy, he obtained the highest annual course evaluation. He received a Dean’s Award for Excellence in teaching at Harvard University and became the first faculty member from the China campus to win the highest teaching prize at the University of Nottingham, the Lord Dearing Award for outstanding achievements in enhancing the student learning experience. At London Business School and SOAS University of London he obtained perfect evaluations, with all of the participants awarding the highest possible score for his teaching. He was shortlisted for the Director’s Teaching Prize in Inspirational and Innovative Teaching at SOAS University of London. In 2021, he was shortlisted for the Queen Mary University of London Students’ Union Education Awards as Assessment and Feedback Champion.

Prof Schwarz completed training in the case teaching method at Harvard University.

He is a fellow at the British Higher Education Academy.


Research Interests:

Professor Schwarz’s research focuses on how organizations and individuals can improve their performance, innovation, and the role of various leadership approaches (e.g., public, transformational, participative, relational, servant, ethical, entrepreneurial, etc.) in the strategy process. His articles have been published in top academic journals, such as Public Administration Review, Public Administration, World Development, The Leadership Quarterly, Journal of Occupational and Organizational Psychology, British Journal of Management, Human Resource Management, and Journal of Business Ethics as well as in the Academy of Management Best Paper Proceedings. Prof Schwarz is a regular reviewer at leading academic journals and publishers (e.g., Oxford University Press). He has served as a Symposium Editor and member of the Editorial Board of Public Administration Review, the world-leading journal of public administration research, theory, and practice and as an Editor and Associate Editor of International Journal of Public Administration. Prof Schwarz also has co-edited and co-authored the book Outsourcing, which reached the top-5 of the Financial Times list for German books.


Journal articles

  • Lee, A., Lyubovnikova, J., Thomas, G., Schwarz, G., & Cao, J. (2024). A Relational Perspective on How and When Follower Attachment Style Impacts Job Performance: The Moderating Role of Leader Neuroticism. Journal of Occupational and Organizational Psychology,
  • Miao, Q., Yin, H., Schwarz, G., & Huang, J. (2024). The Impact of Digital Red Tape on Non-Compliant Behaviour: The Moderating Effect of Infection Risk. Public Money & Management,
  • Schwarz, G., Alharthi, G. W., & Schwarz, S. (2023). Social Entrepreneurs’ Perceptions of the Institutional Environment: The Influence of Human and Psychological Capital. International Journal of Public Administration,
  • Schwarz, G., Newman, A., Yu, J., & Michaels, V. (2023). Psychological Entitlement and Organizational Citizenship Behaviors: The Roles of Employee Involvement Climate and Affective Organizational Commitment. The International Journal of Human Resource Management, 34(1), 197–222.
  • Jiang, Z., Newman, A., Schwarz, G., & Le, H. (2023). Perceived Red Tape and Precursors of Turnover: The Roles of Work Engagement and Career Adaptability. Journal of Business and Psychology, 38, 437–455.
  • Feduzi, A., Runde, J., & Schwarz, G. (2022). Unknowns, Black Swans, and Bounded Rationality in Public Organizations. Public Administration Review, 82(5), 958–963.
  • Al-Hashimi, K., Weerakkody, V., Elbanna, S., & Schwarz, G. (2022). Strategic Decision Making and Implementation in Public Organizations in the Gulf Cooperation Council: The Role of Procedural Rationality. Public Administration Review, 82(5), 905–919.
  • Schwarz, G., Christensen, T., & Zhu, X. (2022). Bounded Rationality, Satisficing, Artificial Intelligence, and Decision Making in Public Organizations: The Contributions of Herbert Simon. Public Administration Review, 82(5), 902–904.
  • Wu, Y. L., Shao, B., Newman, A., & Schwarz, G. (2021). Crisis Leadership: A Review and Future Research Agenda. The Leadership Quarterly, 32(6), 101518.
  • Miao, Q., Schwarz, S., & Schwarz, G. (2021). Responding to COVID-19: Community Volunteerism and Coproduction in China. World Development, 137, 105128.
  • Weng, S., Schwarz, G., Schwarz, S., & Hardy, B. (2021). A Framework for Government Response to Social Media Participation in Public Policy Making: Evidence from China. International Journal of Public Administration, 44(16), 1424–1434.
  • Schwarz, G., Eva, N., & Newman, A. (2020). Can Public Leadership Increase Public Service Motivation and Job Performance? Public Administration Review, 80(4), 543–554.
  • Lapointe, É., Vandenberghe, C, Ayed, A., Schwarz, G., Temblay, M., & Chenevert, D. (2020). Social Comparisons, Self-Conceptions, and Attributions: Assessing the Self-Related Contingencies in Leader-Member Exchange Relationships. Journal of Business and Psychology, 35(3), 381–402.
  • Miao, Q., Eva, N., Newman, A., & Schwarz, G. (2019). Public Service Motivation and Performance: The Role of Organizational Identification. Public Money & Management, 39(2), 77–85.
  • Lee, A., Schwarz, G., Newman, A., & Legood, A. (2019). Investigating When and Why Psychological Entitlement Predicts Unethical Pro-organizational Behavior. Journal of Business Ethics, 154(1), 109–126.
  • Eva, N., Meacham, H., Newman, A., Schwarz, G., & Tham, T. L. (2019). Is Co-Worker Feedback More Important than Supervisor Feedback for Increasing Innovative Behavior? Human Resource Management, 58(4), 383–396.
  • Lapointe, É., Vandenberghe, C., Mignonac, K., Panaccio, A., Schwarz, G., Richebé, N., & Roussel, P. (2019). Development and Validation of a Commitment to Organizational Career Scale: At the Crossroads of Organizational Needs and Individuals’ Career Aspirations. Journal of Occupational and Organizational Psychology, 92(4), 897–930.
  • Lee, A., Gerbasi, A., Schwarz, G., & Newman, A. (2019). Leader-Member Exchange Social Comparisons and Follower Outcomes: The Roles of Felt Obligation and Psychological Entitlement. Journal of Occupational and Organizational Psychology, 92(3), 593–617.
  • Legood, A., Lee, A., Schwarz, G., & Newman, A. (2018). From Self-Defeating to Other-Defeating: Examining the Effects of Leader Procrastination on Follower Work Outcomes. Journal of Occupational and Organizational Psychology, 91(2), 430–439.
  • Miao, Q., Newman, A., Schwarz, G., & B. Cooper. (2018). How Leadership and Public Service Motivation Enhance Innovative Behavior. Public Administration Review, 78(1), 71–81.
  • Newman, A., Tse, H. M., Schwarz, G. & Nielsen, I. (2018). The Effects of Employees’ Creative Self-Efficacy on Innovative Behavior: The Role of Entrepreneurial Leadership, Journal of Business Research, 89, 1–9. 
  • Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2017). How Servant Leadership Influences Organizational Citizenship Behaviors: The Roles of LMX, Empowerment and Proactive Personality. Journal of Business Ethics145(1), 45–62.
  • Schwarz, G., Newman, A., Cooper, B., & Eva, N. (2016). Servant Leadership and Follower Job Performance: The Mediating Effect of Public Service Motivation. Public Administration, 94(4), 1025–1041.
  • Miao, Q., Newman, A., Schwarz, G., & Xu, L. (2014). Servant Leadership, Trust, and Organizational Commitment of Public Sector Employees in China. Public Administration, 92(3), 727–743.
  • Miao, Q., Newman, A., Schwarz, G., & Xu, L. (2013). Participative Leadership and the Organizational Commitment of Civil Servants in China: The Mediating Effects of Trust in Supervisor. British Journal of Management, 24, S76–S92.



  • Schwarz, G. (2014). Public Shared Service Centers: A Theoretical and Empirical Analysis of US Public Sector Organizations. Wiesbaden: Springer Gabler.
  • Hermes, H., & Schwarz, G. (eds.). (2005). Outsourcing. München: Haufe.


Book chapters

  • Schwarz, S., Schwarz, G., & Miao, Q. (2022). Volunteering Motivation to Combat Covid-19: Evidence from Community Responses in China. In E. O'Dwyer and L. G. S. Souza (eds.), Psychosocial Perspectives on Community Responses to Covid-19: Networks of Trust and Social ChangeLondon: Routledge, 37–50.
  • Schwarz, G. (2019). The Cost and Quality Effects of Public Shared Service Centers. In M. Holzer, ‎M. Zhang, ‎and W. Hu (eds.), Administrative System Innovation and Building a Public Service-Oriented GovernmentNewcastle: CSP, 108–136.
  • Schwarz, G. (2017). Transformational Leadership and Job Performance: The Role of Organizational Identification. In N. Muenjohn and A. McMurray (eds.), The Palgrave Handbook of Leadership in Transforming AsiaLondon: Palgrave MacMillan, 519–539.


Areas of Supervision Expertise:

Prof Schwarz welcomes PhD applications from excellent students who are interested in the following research topics: Public management, leadership, performance, innovation, strategy.

Please send your PhD proposal and CV, detailing your research topic, methods, and potential data sources to

Public Engagement

Professor Schwarz has engaged with policy makers from China, Nigeria, the United Kingdom, and the United States, among other countries. He has provided advisory services and management development for numerous public and private organizations, including Airbus, ArcelorMittal, Bangladeshi Ministry of Finance, China Railway Rolling Stock Corporation, Chinese Ministry of Finance, Danaher, Deloitte, Delta State House of Assembly, Deutsche Telekom, Ericsson, European Union, Guangxi Zhuang Autonomous Region, Guangzhou Municipality, Harvard University, Henry Schein, IBM, Invest Northern Ireland, Japanese External Trade Organization, Jordan Prime Ministry, Jordan Ministry of Planning and International Cooperation, London Borough of Tower Hamlets, Lufthansa, Nigerian Maritime Administration and Safety Agency, Nigerian Ports Authority, Ningbo Municipal Government, Oracle, Petro-Canada, Shanghai Municipal Government, South Africa’s National Research Foundation, Terex Mining, and Volkswagen Group.

Professor Schwarz has held external academic roles at the University of Cambridge, King’s College London, University of Birmingham, University of Reading, University of Sheffield, University of Southampton, University of the Arts London, and University of Pretoria.

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