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School of Law
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  4. Client Relationship Management

Client Relationship Management

In this programme we explore the fundamentals of best practice in managing client relationships.

A man and a woman in business wear meeting in a roomOur expert faculty and industry experts will give guidance on a range of issues including:

  • How to you choose which clients you should do business with?
  • What are the best ways to create good connections with your clients, giving them a great ‘customer experience’ and building deep levels of trust for long-lasting relationships?
  • Do you truly understand how your clients ‘buy’, and the issues you will need to address in their mind to win their business?
  • What are the best ways to turn your clients into advocates of your business, building your reputation in the market?

For course availability, please contact our Hub for Professional Practice: law-hub@qmul.ac.uk.

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