Leadership & Management Support Toolkits
At Queen Mary we want to create an environment where world-class education and research can flourish.
Having the right people, with the right skills in the right place is fundamental to delivering this ambition.
Managers' roles are central to this. To support managers and set expectations, we have developed a range of tools - from how to conduct one-to-ones and manage underperformance, to supporting and encouraging team members in their career development. These supplement other resources:
- Our Values in action: the expectations that we should have of ourselves and of each other, of how we act and interact with each other every day
- Leading Together: the behaviours we need to deliver Strategy 2030 (this is for all staff, not just those who manage)
Jump straight to the relevant toolkit below:
- Re-establishing Your Team After Change
- You development: Flourishing at Queen Mary
- Embedding Values
- Performance Management
- Career Development
- One-to-One Toolkit
- Addressing Bullying and Harassment
Re-establishing Your Team After Change
This toolkit is designed to help managers support their teams after a restructure. Once a new structure is introduced, it can be tempting to think that the change is complete. In practice, this is often when the team most needs time and support to reconnect, make sense of the new arrangements and agree how it will work effectively together.
It may involve rebuilding working relationships, clarifying purpose, priorities and responsibilities, agreeing new ways of working, and making sure people have the information and support they need to move forward.
This toolkit will help you decide where to focus and provide practical guidance and tools you can use with your team.
Manager's toolkit: Re-establishing your team after change
Your development: Flourishing at Queen Mary
For all colleagues there are guides that provide clarity on expectations at different grades and thus support team members in delivering in their current role and considering their next steps.
- Professional Services Staff including Technical and Operational: Toolkit - Flourishing at Queen Mary [PDF 3,981KB] or if you are just looking for what is expected of Queen Mary colleagues in terms of accountabilities and behaviours: Toolkit - Expectation accountabilities and behaviours (All staff) [PDF 3,087KB]
- Academic Staff: Academic Careers Framework [PDF 15,902KB] & Academic Promotion
Embedding Values
Embedding Values Toolkit
This provides suggestions for how you might use Our Values in action to clarify behavioural expectations, and plan for how you might support positive behaviours among your team members. It includes an Away Day activity which aims to embed Values-driven behaviour in teams.
Team Toolkit: Embedding Values
Performance Management
Managers’ tools
Career development
Managers’ tools
- Toolkit - Career and Development [PDF 1,316KB]
- Leading and supporting career development (workshop for managers)
Tools for your team
- Professional services career development
- Support for Post Docs
- Academic promotion (including the academic careers framework)
One-to-one toolkit
Managers’ tools
- Toolkit - One to ones [PDF 1,357KB], covering
- Topics to cover at one-to-one meetings – including supporting wellbeing
- Tips and troubleshooting
- Guidance on giving feedback
Addressing Bullying and Harassment
Managers’ tools
- Bullying and Harassment Managers Toolkit [PDF 1,983KB], covering
- Setting expectations
- Recognising and reporting bullying and harassment
- Acting on concerns raised