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Working with the Learning Accelerator is a two-way process – we want to create a dialogue with you and your academic colleagues which facilitates genuinely useful innovation, and we want to encourage contributions and feedback at every step. As part of this, we are committed to offering continuous software support and training whenever needed.
While we encourage you to take ownership of the technology we develop for you, understanding how to easily manage and maintain yourself, we are always prepared to offer our insight and expertise to help you and your students to thrive using digital pedagogy. This underpins our approach to online learning – it is designed around your needs and these can change from one day to another.
The ecosystems and bespoke systems that we create are all underpinned by a full support service from our team, whether there is a problem that needs resolving or you simply want to receive additional training in getting the most out of a platform.
Bespoke solutions
We bring our expertise in cutting-edge educational technology to everything that we do, and the same applies to our support services. Across the university, we are able not only to develop bespoke educational tools but also to advise on which existing platforms are best suited to your department’s needs – whether learning management systems like Moodle, Canvas and Collaboration or sharing platforms like Zoom and Microsoft Teams.
One platform does not fit all, and the Learning Accelerator is about empowering you and your students to get the most out of existing technologies as well as from new ones that we develop. Part of our overarching strategy is to work towards a Queen Mary where all departments have unencumbered access to the technologies that allow them to deliver an exceptional education, whatever the needs of the learner.