Wi-Fi (eduroam)

Please note, Queen Mary's estate runs Windows 11. We expect all students (who have a Windows device) to also have Windows 11. That said, eduroam should work on any Windows device running Windows 8 or above.

Recommended:

(You will need to be connected to the internet the first time you set up this method)

1. Open a web browser and got to the Queen Mary eduroam CAT website: QMUL eduroam CAT Website 
2. Click on the eduroam button and then select continue
3. Open and run the downloaded file
4. You will need to enter your Queen Mary username ab1234@qmul.ac.uk and your Queen Mary password. 

You will now be able to use eduroam on your device when on campus or in any other setting that supports eduroam. 

Alternative:

(Internet connection not available)

1. Click on the wireless network icon on your device (bottom right hand corner)
2. Select eduroam from the list and click connect
3. Enter your QUeen Mary user name (ab1234@qmul.ac.uk) and password
4. You should be asked if you would like to continue connecting
5. Click on 'connect'

If this has worked you will see your wi-fi icon change to connected. 

Recommended:

(You will need to be connected to the internet the first time you set up this method)

1. Open a web browser and got to the Queen Mary eduroam CAT website: QMUL eduroam CAT Website 
2. Click on the eduroam button and then select continue
3. Open and run the downloaded file
4. After the profile downloaded notification, open settings, select profile downloaded, then install the eduroam profile
5. You will need to enter your Queen Mary username ab1234@qmul.ac.uk and your Queen Mary password. 

You will now be able to use eduroam on your device when on campus or in any other setting that supports eduroam. 

Alternative:

(Internet connection not available)

1. Click on the wireless network icon on your device (bottom right hand corner)
2. Select eduroam from the list and click connect - tick automatic
3. Enter your Queen Mary user name (ab1234@qmul.ac.uk) and password
4. Click on 'join'
5. If asked to trust a certificate select accept or trust

Trouble shooting: 

If you are unable to connect after adding a new profile:

Forget your eduroam WiFi network and remove your older eduroam profiles. 

Recommended:

(You will need to be connected to the internet the first time you set up this method)

1. Open a web browser and got to the Queen Mary eduroam CAT website: QMUL eduroam CAT Website 
2. Click on the eduroam button and then select continue
3. Open and run the downloaded file
4. You will need to enter your Queen Mary username ab1234@qmul.ac.uk and your Queen Mary password. 

You will now be able to use eduroam on your device when on campus or in any other setting that supports eduroam. 

Alternative:

Note: This example is shown using Network Manager 0.6.6 on Ubuntu Hardy Heron, on other distributions please use the same settings.

If you attempt to connect to the eduroam network you should be prompted to configure the connection.

You can download the QMUL eduroam CAT certificate here:

QMUL Linux CAT certificate

Please change the following settings: 

• Wireless Security: WPA2 Enterprise
• EAP Method: PEAP
• Key Type: Automatic (Default)
• Phase2 Type: MSCHAPV2
• Identity: Enter your QMUL username with '@qmul.ac.uk' appended, e.g. 'ab1234@qmul.ac.uk'
• Password: Your QMUL password
• Anonymous Identity: Set to blank
• Client Certificate File: Set to blank
• CA Certificate File: QMUL Root CA
• Private Key File: Set to blank
• Private Key Password:  Set to blank
• Click Connect.

Note: If the connection fails and you need to amend these settings, you may have to delete and re-create the profile to update them.

You can now download the geteduroam app which gives you direct access via your smart phone or tablet. 

For more information on how to access the app please see the link below. 

get connect via the eduroam app