Status Pages

The issue affecting access to the Connected and Queen Mary websites, where users were receiving errors, is now mostly resolved.

Access to these websites should now be operating normally. However, a small number of users may continue to experience issues accessing the websites. If you are still experiencing problems, please raise a ticket with the IT Service Desk.

We are continuing to work with our supplier to ensure the issue is fully resolved.

We apologise for any inconvenience caused and will provide a further update when more information is available.

Service Maintenance Notification: QMplus Maintenance
Tuesday, 3 November 2026, 9:00 – 11:00pm (GMT)

Summary
Change Reference: CHG0037881

Description of Work:
We are performing planned maintenance on QMplus to improve user experience. This activity is part of our ongoing efforts to maintain and improve the functionality and security of our services.

Impact:
Users Affected: All QMplus users
Service Availability: Service won’t be available during maintenance window.
Duration of Work: 2 hours