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Service Maintenance Notification: Terminalfour (T4) Publishing Freeze 

Scheduled Date & Time: Wednesday 7th October, 2:00pm - Thursday 8th October, 12:00pm 

Description of Work 
We are performing planned maintenance on Terminalfour (T4) to improve the stability and reliability of our webpages. The update will also enhance the management of intranet pages and T4 access permissions by the Web Team. 

Impact 
  •  
    Users Affected: T4 users and staff publishing content to the Queen Mary University of London website. 
  •  
    Service Availability: T4 will remain available for editing content. However, a content publishing freeze will be in effect from Wednesday 7th October at 2:00pm until Thursday 8th October at 12:00pm. Content published during this period will not go live until the publishing freeze ends at 12:00pm on Thursday 8th October. 
  •  
    Duration of Work: Approximately 24 hours. 
  •  
    Workaround (if any): Users can continue to edit and create content in T4 during the maintenance period. Any content requiring publication will need to be submitted before the freeze or published after 12:00pm on Thursday 8 October. 
 
Additional Notes 
For questions or support, please contact websupport@qmul.ac.uk. 
QMUL site structure: https://t4.qmul.ac.uk/terminalfour/. 
Thank you. 

Planned Essential Maintenance: Queen Mary Printing Services 06.10.2026

What we are doing:

Necessary updates are being carried out to the printing services across Queen Mary.

 

Why this needs to be done:

This change is being implemented to resolve the current 7-digit limitation on user ID cards.

 

Impact to printing: Printing will be unavailable

Date / Time: 06.10.2026 4:30PM - 6:30PM

Duration: 2 hours

What action you will need to take following this work:

 

All print users will need to re-register their cards to continue using the printers.

Instructions can be found below.

We apologise for any inconvenience that this may cause, however these updates need to be carried out.

Instructions for Registering your card

 

Please contact Service Desk if you have any questions.

[CHG0037852]

Change Request Ref: CHG0037842

Date and Time: Thursday, 15 October 2026, 07:00-08:00 BST

Summary of Work:
The Planon System Administrators will be carrying out a planned upgrade to Planon as part of ongoing efforts to maintain and enhance the security, stability, and performance of the service.

Impact:
The Planon service will be unavailable during the maintenance window.

Users Affected:
Day staff and any users who require access to Planon during the maintenance period.

Service Availability:
Planon will be unavailable between 07:00 and 09:00 BST.

Duration:
Up to 2 hours.

Workaround:
Where possible, work orders should be allocated to tradespersons in advance, and any required job information should be printed before the maintenance window begins.

Scheduled downtime: ResourceLink & MyHR - Monday 26th October 2026, 5.00pm to Wednesday 28th March 2026 - 9.00am 


ResourceLink / MyHR will be unavailable from 5.00pm on Monday 26th Oct until 9am on Wednesday 28th Oct 2026 as part of our planned upgrade.  

 CAB (Change) Reference  CHG0037848

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