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IT Services

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  1. IT Services
  2. ITS Tools for Staff and Students
  3. Digital Tools for Staff and Students
  4. Email
  5. Email for Students

Email for Students

We supply all students with a QMUL email address during their time here. Our email service is provided by Microsoft Office 365, which also offers a QMUL-wide shared calendaring system, and access from mobile devices.

Student email accounts are automatically created during the application/enrolment process. Details of your Queen Mary IT account, including an email address, will be sent to the your personal email address prior to the start of your course.

Official QMUL communications to students are sent to QMUL email accounts, so it is important you check it regularly.

Webmail can be accessed here:

Webmail

MS Outlook - Emails and Calendar 

With Outlook you can:

  • See everything you need to manage your day in one view.
  • Easily stay on top of emails, calendars, contacts, and to-do lists—at home or on the go.
  • Help keep your sentences concise and polished with suggestions as you write, plus intelligent spelling and grammar checks
  • Quickly send, edit, or read a document on the go. Use Word, Excel, or PowerPoint from your inbox, and securely link to your OneDrive files.

Getting Started with MS Outlook

For more training on MS Outlook: https://support.microsoft.com/en-gb/outlook 

It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam.

All incoming email is checked for viruses and we have measures in place to block most junk email before it hits your Inbox but occasionally genuine email sometimes slip through the filters.

IT Services will never ask for your QMUL password details. You should make sure you are using a secure password and Multifactor Authentication for your accounts. 

ITS have have lots of information and advice on email security which can be found here:

Cyber Security

If you are worried that your email has been compromised, or are concerned about an email you have received you can contact IT Services at the link below. Cyber Security

Contact IT Services

For more help and to raise a ticket, please click on the link below

Contact IT Service Desk

Advice and Guidance for Using Email at QMUL

Here are some simple rules to help keep you on the right track when sending email:

  • Take care that you address the email correctly
  • Do not use email for the creation or transmission of any material:
    • that is offensive, obscene or indecent
    • with the intent to defraud
    • that is defamatory, harassing, threatening, discriminatory or illegal
    • that infringes the copyright of another person
  • Do not send unsolicited bulk, commercial or advertising material to others (spam)
  • Do not allow anyone else to send email from your account (you will be held liable for any email or activity from your account) and do not send email purporting to come from someone else   
  • Do not tell or email anyone your password - IT Services staff will never ask you for your password
  • Do not open attachments from unknown sources - always virus scan a document received as an attachment in an email before opening it
  • Do not send confidential or restricted information in plain text (unencrypted) email.

 

QMUL Policies can be found here: Policies

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