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Advice and Counselling Service

Advice and Counselling Service

Advice and Counselling Service

Welcome to the Advice and Counselling Service. We provide a range of confidential, specialist services to help students with financial, immigration and practical matters, and to support them with their mental health and wellbeing. Have a look at the services on offer and how to access the support you need. 

I am very thankful to the Welfare Adviser and the Advice and Counselling team for the help provided over my four years at Queen Mary. It is probably the best service at Queen Mary from my personal point of view.
  • How to fund your studies 
  • Tuition fees 
  • Budgeting & managing money 
  • Changes to study 


  • Counselling
  • Mental Health Advice
  • Student Wellbeing Advice
  • Wellbeing Resources
  • Do I need a visa?
  • How to apply
  • Travelling
  • Changes during your studies
  • Specialist advice
  • Practical support
  • Emotional support 
  • Signposting and referrals
  • Information on supporting students experiencing difficulties 
  • Advice for friends and family
  • Advice for staff


  • Emergency support
  • Urgent mental health support
  • Crisis listening helplines
  • Crisis organisations 
  • Data protection and confidentiality
  • Policies and procedures
  • Feedback

Contact us

We are normally open Monday to Friday from 10.00 am – 4.00 pm apart from University closure days. 

Contact us here
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