Mobile Phones
IT Services manages both the softphone (through Teams) and mobile phone contracts for the University.
Personal softphone
A personal softphone is a software application that enables users to make phone calls over the internet (VoIP) using a computer, tablet, or smartphone, rather than relying on a physical telephone. It essentially replaces traditional desk phone with a virtual phone interface.
What is it used for
Its used for making calls externally as well as internally. You can also use it for basic conference calling.
How to use it
Ringcentral is the personal softphone brand QM uses and it integrates with MS Teams Software. It is available for PC and Apple Macs as well as Mobile phone devices(Android and iOS). A dial pad is used to make calls. It's designed to provide telephony services on and off campus.
Mobile Phones
ITS will provide setup of your department's initial account and your department will be responsible for the monthly payment of bills
Tablets and mobile phones are ordered through ITS from a limited range of cost-effective options. The School/Institute/Directorate must approve the item and cover the full cost, including recurring charges for mobile data, international roaming, and voice calls.
Available Wi-Fi is expected to be used wherever possible to avoid above charges. Support and advice for the equipment and any queries relating to billing should be directed to Vodafone. ITS will provide the appropriate contact details.
