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Institute of Health Sciences Education - Faculty of Medicine and Dentistry

Dr Riya George


Reader in Clinical Communication Skills and Diversity Education

Telephone: +44 20 7882 8928
Room Number: 2.18 Robin Brook Centre, St Bartholomew's Hospital, London, EC1A 7BE
Twitter: @@RiyaEGeorge


Riya George is a Reader in Clinical Communication Skills and Diversity Education at Barts and The London School of Medicine & Dentistry, Queen Marys University of London (QMUL). Riya has extensive and varied experience in teaching communication skills and providing strategic direction in the development and implementation of diversity initiatives in a range of health educational settings. Riya has several senior, active roles within QMUL and externally, including the General Medical Council’s, Medical Schools Council and Health Education England Equality and Diversity Committees. Riya’s PhD explored how to support curriculum development and evaluation of diversity education in healthcare educational institutions and involved collaborations with eight healthcare organisations. Prior to embarking towards a PhD, Riya successfully completed a BSc Honours Degree in Psychology. This experience coupled with working in a variety of mental-health and palliative care settings spurred her to achieve a Masters in Science at the Institute of Psychiatry, King’s College London and the London School of Hygiene and Tropical Medicine. Riya has a wide range of teaching experience in clinical communication and diversity across the undergraduate medical curriculum in four leading UK medical institutions.

Riya continues to be inspired by diversity and clinical communication issues in healthcare and is passionate about promoting quality and excellence of teaching in medical education.


Queen Mary University of London

  • Head of Academic Support for the Clinical and Communication Skills Unit
  • Lead for the Year 4 Clinical Communication Curriculum
  • Lead for Research and Scholarship for the Clinical and Communication Skills Unit
  • Chair of the Fitness to Practice Committee – Institute of Health Sciences Education
  • Deputy Academic Chair for the Equality, Diversity and Inclusion (EDI) Committee – Institute of Health Sciences Education
  • Chair of the Anti-Racism Steering Committee (ARCS) – Institute of Health Sciences Education


National Engagement

  • Board of Directors - Director of Diversity and Inclusion and Honorary Secretary - Association for the Study of Medical Education (ASME)
  • Board of Management - WILEY Journals - Medical Education and The Clinical Teacher
  • National Committee Board Member – Diversity in Medicine and Healthcare (DIMAH)
  • Equality and Diversity Educational Advisor – Health Education England Differential Attainment
  • Equality and Diversity Representative – Medical School Council Equality, Diversity and Inclusion Alliance
  • National Steering Committee Member – General Medical Council Equality and Diversity Committee


Current teaching and supervision:


  • Year 1 MBBS: Patient Centred Interviewing, Diversity and Clinical Communication and Hearing and Visual Impairment. Module Co-Lead for SSC in Bringing Resources and Awareness in Diversity Education (BRAIDE)
  • Year 3 MBBS: Clinical Methods (CM), Clinical and Communication Skills 1 (CCS1), Clinical and Communication Skills 2 (CCS2), SSC3b
  • Year 4 MBBS: Difficult Conversations in Women’s Sexual Health
  • Year 5 MBBS: Breaking Bad News
  • Graduate Entry Programme (GEP) Clinical Communication Curriculum: Patient Centred Interviewing and Diversity and Clinical Communication
  • Direct Entry Students (St Andrews and University of Malaysia): Introduction into Clinical Communication Skills
  • Physician Associate (PA) Clinical Communication Curriculum: Years 1 and 2, also involved in the training of actors for OSCEs and OSCE examining and circuit supervision for PA students
  • Masters (MA) in Clinical Education: Facilitating Role-play and Working with Actors
  • Certificate in Teaching and Learning (CITL) and Postgraduate Certificate in Teaching and Learning (PGCERT): Teaching Clinical Communication Skills, Facilitating Role-play and Working with Actors


Riya is available to provide supervision on research (BSc, MSc or PhD projects) and undergraduate SSC projects in the following areas:


Clinical communication, diversity education and diversity issues in the curriculum, patient engagement and professionalism


Research Interests:

Riya’s research interests include:

Clinical communication, diversity education and diversity issues in the curriculum, patient engagement and professionalism.

Recently funded or commissioned research includes:

  • Best Evidence in Medical Education (BEME) Review for the Medical Teacher Journal.

George, R.E., Liu, J., Ertubey, C., Pype, P., Li, S. A Critical Review of Cultural Competence Frameworks and Models in Medical and Health professional Educations: A Meta-Ethnographic Synthesis

Collaborative project involving colleagues from King’s College London, University of East London and Ghent University, Netherlands.

  • Piloting and Evaluating the Use of a Situational Judgement Test

Raemdonck, L.V., Schelfhout, S., Vantieghem, W., George, R., Maesschalck, S.D., Derous, E., Willems. S. Exploring psychosocial mechanisms of diversity sensitivity in health care education.

Collaborative project involving colleagues from Ghent University, Netherlands.


  • UKMED Differential Attainment in GP Licencing Exams


Brown, V., Eldridge, S., Gregory, S., Siriwardena, N., George, R.E.

Collaborative project involving colleagues from Health Education England, University of Lincoln and Queen Mary University.

  • Health Education England Multi-Professional Faculty Development in Differential Attainment 

Macdonald Davis, J., McGuinness, A., Carter, A., Curtis, K., George, R.E., Robertson, S., Chowdhury, S., Chowdhury, S.

Collaborative project funded by Health Education England to develop a series of faculty development sessions exploring differential attainment and career experiences in the National Health Service.


  • Accent bias in medical consultations: exploring general public and medical examiner perceptions


Gopal, D., George, R.E., Sharma, D., Levon, E., Kozato, A., Shikino, K.

Collaborative project with colleagues in the School of Languages and Linguistics and The University of Japan.


Recent Academic Publications:


George, R.E., Wells, H. Cushing, A. (In Press; 2022). Experiences of simulated patients in providing feedback in communication skills teaching for undergraduate medical students. BMC Medical Education.


Elsas Parish B, Dogra N, George R.E. (2022). A discourse analysis of General Medical Council (GMC) guidelines for the inclusion of cultural diversity issues in medical education and practice. Medical Teacher. 17:1-9. doi: 10.1080/0142159X.2021.2020738.


Pype, P., Rowlands, A., Pype, K., George, R.E., Devisch, I. (2021). COVID-19 and touch in medical encounters. Patient Education and Counselling. 104(3):464-466.

doi: 10.1016/j.pec.2020.10.023


Bintley H, Easton G, George R, Raval D, Wells H, Ehamparanathan N, Le Voir H, Wright S,Evans D, Rowlands A, Shafi A. (2020). Twelve Tips for teaching clinical and communication skills online. MedEdPublish. 1-2.


George, R.E., Smith, K., O’Reily, M., Dogra, N. (2019). Perspectives of patients with mental illness on how to better teach and evaluate diversity education in the National Health Service. Journal of Continuing Education in Healthcare Professions. 39 (2): 92-102. DOI: 10.1097/CEH.0000000000000250


George, R.E., Lowe, W.A. (2019). Wellbeing and uncertainty in healthcare practice. Faculty development review. Special Issue: Healthcare professionals’ and students’ wellbeing. The Clinical Teacher. 16: 298-305.


O'Reilly, M., Dogra, N., Hughes, J., Reily, P., George, R., & Whiteman, N. (2018). Potential of Social Media in Promoting Mental Health in Adolescents (UK). Health Promotion International. Pp. 1-11.


George, R.E. (2017). Doctoral thesis: How to better teach and evaluate diversity education in the National Health Service and health educational institutions in the United Kingdom. University of Leicester. Available at:


George, R.E., Dogra, N. and Thornicroft, G. (2015). Exploration of cultural competency training in UK healthcare settings. A critical interpretive review of the literature. Diversity and Equality in Health and Care. 12 (3), pp. 104-115.


George, R.E., Dogra, N., and Fulford, B. (2015). Values and ethics in mental-health education and training: a different perspective. The Journal of Mental Health Training, Education and Practice. 10 (3), pp. 189-204.


George, R.E. (2014). Did you see? 'Why mental health matters to global health, Vikram Patel. Transcultural Psychiatry, 2014, 0(0), pp. 1-14.' Diversity and Equality in Health and Care. 11, pp. 275-6.


Forthcoming Books


George, R.E., O'Reilly, M. (2023). A Healthcare Professionals’ Guide to Managing Atypical Communication Conditions. Meaningful Conversations in Challenging Circumstances. Accepted for Publication by Routledge.


George, R.E., Keller, T., (2023). ‘Hear to Heal’ -The Simulated Patient. A Collection of Reflections on Being a Simulated Patient in Medical Education. Accepted for Publication by CRC Press, Taylor and Francis Group.


Book Chapters


Bintley, H., George, R.E. (2020). Teaching diversity in healthcare education: Conceptual clarity and the need for an intersectional transdisciplinary approach. Clinical Education for the Health Professions: Theory and Practice. Springer Nature Elviser. DOI:10.1007/978-981-13-6106-7_57-1


Haque, E., Choudry, B and George, R.E. (2019). How can we improve health and healthcare experiences of Black, Asian and Minority Ethnic (BAME) communities? Tackling healthcare inequalities: A Practical Guide. Available at:

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