Please be aware that guests are advised not to make any formal travel arrangements until the official graduation schedule has been released. We currently advise those travelling from outside the UK to check the travel advice in their home country before making any travel plans.
We value your feedback. To see what changes we have made based on student experiences in the past please visit the following page.
A. You will require your Student ID number (9 digit number printed on your student ID card) in order to book tickets. If you are purchasing guest tickets, you will also require a Credit/Debit card to make payment.
A. You should graduate with your “home” school which is the main school you are registered with for your course. You can find this information on your MySis account or by contacting the Student Enquiry Centre.
A. If you are not sure of your awarding body please log into your MySIS Account and click on the Research Student Details link (postgraduate research) or View My Details - non research (all other students) under the My Details menu. Your awarding body will be displayed on this page.
A. Please double check you have entered your card details correctly. Some types of credit card and cards registered abroad can be declined by the booking system so we advise you to try an alternative card. Please note that your booking is NOT confirmed until the payment is successfully processed and you receive a confirmation email. If you are still having trouble, you can use the Live Chat facility on the ‘Your Graduation’ website, or email email@example.com or can also telephone 01264 339 706
A. No, we do not send you any tickets for the ceremony. Physical tickets will be available for collection on the day. You will receive an email from the website confirming your booking and you should bring a print-out of this email with your student ID card on the day of the ceremony to collect your tickets. Details of where you can collect your tickets on the day will be sent out nearer to the time and will also be included on the “on the day” page of this website.
A. Yes, simply log back into the Your Graduation website and you can amend your booking. If you wish to make any amendments after the Friday 1 November, then please contact firstname.lastname@example.org who will arrange if possible.
A. Students joining the waiting list will be contacted as soon as possible with an update. To help the Events and Ceremonies Team deal with late requests, we encourage you not to follow up with further emails and phone calls after adding yourself to the waiting list.
A. If you are unable to attend graduation and would like to defer until a later date, please complete this form to inform us of when you would like to graduate instead. Completion of this form is not confirmation of your attendance, please monitor our website for updates on the dates of your ceremonies and look out for an email from our team to confirm your deferral.
A. To find out about extra guest tickets, please click here.
A. When you book your tickets online there is a box where you can provide these details for either yourself or your guest. For further information see here.
A. We regret that children under five years of age cannot be admitted to watch the ceremony. However, we do provide a Live Relay Theatre where children under five and parents can watch the ceremony live on a screen. For further information see here. All guests inside the Great Hall have to have their own seat and ticket. Children on laps are not permitted.
A. Tickets purchased for Queen Mary graduation ceremonies are non-refundable. The only exception to this policy is that refunds will be issued in the case of academic failure by the student due to graduate or in extenuating circumstances. For further information on how to get a refund, see here.
A. Your graduation ceremony is a major event and accordingly the college makes a charge for guest tickets to cover the costs associated with staging and staffing the ceremonies. Graduand tickets are free of charge, however graduands are required to hire an academic gown. Graduand and guest tickets include entry to the ceremony, a high quality souvenir programme and celebratory reception which follows the ceremony.
A. If you have passed your final examinations and have been awarded a final classification you do not need to contact us. Your results will be passed to us and you will be allocated a place in the ceremony. If your results mean you will not be graduating you may contact us to organise a refund and discuss graduating at a later date. Refund requests after the deadline date cannot be processed. For further information on how to get a refund, see here.
A. We do advise that you book your photographs before the day. However, photographs can be purchased on the day so please don’t panic if you have forgotten to book them in advance. To find out more about photography packages, please contact Your Graduation via email at email@example.com or phone 01264 339 706.
Please read the “On the day” section of this site for full details. Details will also be emailed to you before the day.
A. Graduation ceremonies are formal occasions and we ask that graduands and their guests dress appropriately. Please see here for further information.
A. We endeavour to print all names in the programme but cannot guarantee that all names will be correct as some results change after the programme is sent to print. Programmes do not include degree classifications or prizes.
A. Log into MySis and select 'My Details' in the main menu. In the 'Programme Details' section you will be able to find your 'Awarding Body'.
A. Graduands and guests will be seated separately as they need to cross the stage in a specific order determined by their school, course, award and name. All seating is allocated.
A. The length of a ceremony varies depending on the number of graduands present. However most ceremonies take around 1.5 hours. They are followed by a reception afterwards which also lasts about 1 hour. For more information, see here.