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Disproportionate Burden Assessment

Accessible documents


Queen Mary University of London is committed to meeting the requirement to make websites accessible, set out in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 ("the accessibility regulations").

As of September 2018, accessibility legislation states that public sector websites must publish content in an accessible format. This document will outline the evidence behind the disproportionate burden of one item.

Current accessibility testing

Our website has been tested by HeX Productions along with a number of internal tests using automated and manual testing methods.


Currently, Queen Mary produces around 8500 PDFs every year. We have assessed the cost of fixing the documents created since September 2018, and believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations. 

Assessment of costs and benefits

Using the quotes we have received to fix our existing documents (approximately £10 per page), and assuming the average document contains 7 pages, we have estimated that fixing all documents made since September 2018 would cost around £1.4million. 

How much users with a disability would benefit from making things accessible?

We understand ensuring all documents are accessible would dramatically improve the accessibility of the website. 

We have put measures in place to ensure that we provide all website editors with tools and resources (outlined in our Accessibility Statement) to create accessible documents going forward.

Timescales for fixing issue

We are currently working through our list of non-compliances on a sprint basis. We will be actioning these throughout quarters three and four.


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