Making payments online
Issues with 3D Secure when using Chrome Version 90
We have noticed that some 3D secure providers are experiencing issues when the payer is trying to check out. This is causing the 3D Secure process to stop. On further investigation, it has been found that this issue is specifically related to a new version of Chrome (90) which is currently being rolled out. Our analytics and tests have shown that version 89 is not problematic.
The workaround is to use a different browser.
You can make online payments for:
- tuition fees (including deposits)
- residential fees
- bench fees
- field trips
- resit fees
- emergency loans.
What you need
- A valid email address (we will send confirmation of your payment to this address)
- A MasterCard, Visa, Delta or Maestro credit or debit card
- Your student ID or application number (this can be found on any correspondence from Queen Mary)
Before you make a payment, read Queen Mary's Terms and Conditions.
If you don't have your student ID or application number, or if you want to make a payment for something that is not listed above, you can use the following:
Tel: +44 (0)207 882 7676