Zero Tolerance

Zero Tolerance

Queen Mary is committed to creating an environment for work and study where staff and students are treated with dignity and respect, and where all forms of bullying and harassment are not tolerated. We want to ensure that our community, at each of our campuses, is free from all forms of prejudice, discrimination, harassment and bullying.

We take a Zero Tolerance approach to all forms of behaviour from staff, students or visitors that might violate the dignity of others. Zero Tolerance means that we will never tolerate, condone or ignore bullying, harassment or hate crime of any kind. We recognise that these behaviours can take many forms. They may be carried out face-to-face or through electronic media (cyber bullying); they may be subtle, covert or overt abuses of power.

All members of Queen Mary have a collective responsibility to encourage a culture of dignity and respect; to treat others fairly, with courtesy and consideration; and to always challenge inappropriate behaviour when it is safe to do so. Tutors, supervisors and managers have a particular responsibility to lead by example, identifying inappropriate cultures and behaviours when these occur and taking prompt action to stop or prevent them.

Any allegation of harassment, hate crime, bullying or victimisation will be treated seriously, regardless of the seniority of those involved, and anyone found to have behaved unacceptably may be the subject of disciplinary action up to and including dismissal for staff or expulsion for students.

We have guidance, policies and procedures to support all students and staff who are affected by harassment, bullying and hate crime. Please use the boxes below and the navigation to find more information on reporting an incident and getting support.

Policies and guidance

Dignity at Work and Study General Guidance

Dignity at Work and Study Policy

Code of Student Discipline

Policy on Relationships between Staff and Students


Formal complaints by students should be made using the Complaints Policy.

Formal complaints by staff should be raised using the Grievance Policy.

  • Specialist support if you have been affected
  • Information if you are supporting someone who has been affected
  • General support at Queen Mary
  • Emotional and psychological support
  • Support from the Students' Union
  • Reporting in an emergency
  • Reporting to the Police
  • Reporting to Queen Mary
  • Supporting a student who has been affected 
  • Advice and support for staff during or following an incident or disclosure