AskQM

A new way of managing student enquiries at Queen Mary is now here!

AskQM is our new way of managing student enquiries which make submitting and getting answers to your enquiries speedier and easier to access. On AskQM you can use the self-service tool to quickly find an answer to your question or you can submit an enquiry and track its progress until your question is answered. 

In addition to the digital service, we have a Front Line Enquiry Response team based in our AskQM Hubs so you can visit us in person. Come and talk to us at the Mile End, Whitechapel, or Lincoln's Inn Fields Campus.

For our currently enrolled students, if you have an enquiry please visit AskQM. Remember to login to get the most out of the platform. You can review the Knowledge Articles to find the answer to your question or proceed to submit a 'New Enquiry' if you need some further support.

For visitors external to Queen Mary or those who are not current students and don't have an active IT account (e.g. applicants and alumni), please visit AskQM and click on 'Knowledge Articles' in the navigation bar to find the answer to your question. If you would like some further support, click on 'Non-Student Contact Form' to complete the enquiry form.

More guidance about how to use AskQM, which departments are using it and alternative contact details along with information on our frontline service can be found below.