News
News story

Arbitration seen as the best process for resolving international construction disputes

Disputes arising in international construction projects are best resolved through arbitration however, there is real scope for improved efficiency at all stages of the process, according to a report published by Queen Mary University of London in partnership with international law firm Pinsent Masons.

22 November 2019


A photograph of a construction site

The results of the survey, which focussed on the issue of driving efficiency in international construction disputes, indicate that the more effective use of interim or provisional orders in arbitration may, in practice, lead to parties resolving these disputes at an earlier stage. The findings also show that there is appetite within the construction sector to make interim decisions binding so that money changes hands at an earlier stage.

Process of arbitration seen as complex 

The process of arbitration itself was seen by a significant number of respondents as being a barrier to the fair resolution of disputes valued at less than USD 10 million. Technical complexity was listed as a defining feature of international construction arbitration by 73 per cent of respondents. This was followed by the large amounts of evidence required (66 per cent), multiple claims or parties (49 per cent), and large amounts in dispute (41 per cent).

There were a range of opinions as to the minimum amount in dispute which respondents would consider commercially sensible to pursue through international arbitration. The majority (42 per cent) considered the minimum threshold to be between USD one million and USD 10 million. However, 43 per cent of in-house counsel put the threshold higher than this at between USD 11 and 25 million.  

Experience of construction valued 

When appointing arbitrators, the vast majority of respondents valued construction experience above all, supporting the survey’s finding that factual and technical complexity is the most defining feature of international arbitration in the construction sector. When asked what characteristics respondents look for in an arbitrator, the top attributes were issuing an award within a reasonable period of time (70 per cent), being willing to make difficult decisions, including on procedural issues (68 per cent), possessing case and counsel management skills (68 per cent) and having technical knowledge of construction disputes (63 per cent).

Whilst there was an acknowledgement that technical automation may increase the efficiency of large volumes of evidence, there was resistance to the use of automating the entire decision making process. This shows that whilst there is an apeitite for technology, there remains a resistance to the use of automating the entire decision-making process.

Respondents showed they had experienced a wide range of alternative dispute resolution processes used to resolve international construction disputes, although it is often the case that parties do not voluntarily comply with decisions issued as part of these processes. 41 per cent of respondents reported that parties do not voluntarily comply whilst 31 per cent reported that they experienced compliance 'half of the time'. Only 28 per cent of respondents reported that they experienced frequent compliance.

The majority of respondents (67 per cent) showed support, for mandatory compliance with pre-arbitral decisions as a pre-condition to arbitration.

A truly global survey

Professor Loukas Mistelis, Clive M Schmitthoff Professor of Transnational Commercial Law and Arbitration at Queen Mary University of London said: "We were pleased to partner with Pinsent Masons for this empirical survey, whilst ensuring that it was conducted independently.

"In designing the survey, we received valuable input from a focus group of in-house counsel, external counsel, barristers, funders, expert witnesses, and institutions. We are grateful for the time the survey respondents devoted to completing the survey, and to those people that participated in the interviews or provided detailed written comments.

"This is a truly global survey, respondents were located in all continents and had experience in construction projects from all continents. We expect that the survey will have a meaningful impact on how dispute resolution is designed and conducted in the infrastructure and construction sectors."

Jason Hambury, Co - Head of Pinsent Masons’ International Arbitration practice said: "We represent clients in international arbitrations around the world on disputes involving major energy and infrastructure projects and understand the importance of resolving those disputes as efficiently and economically as possible.  

"The survey received positive engagement and responses from in-house counsel, practitioners, intermediaries and academics from different backgrounds and jurisdictions. It provides valuable insight on the concerns of the construction industry and how the arbitration community might respond to them to ensure that the arbitral process is more efficient and economical at all stages, and facilitates the resolution of disputes at an earlier stage. 

"This is particularly the case for lower value disputes (i.e. less than USD 10m) where more flexibility and speed is required if arbitration is to be more accessible to parties, along with alternative processes such as Dispute Adjudication Boards, and serve the industry in this respect.  

"I would like to thank all of those who have responded to the survey and participated in the interviews, which have contributed to an extremely thought provoking and insightful report."

HyunJung (Chandel) Lee, Legal Counsel at Hyundai Engineering & Construction Co said: "Whilst arbitration and ADR are seen as the popular choice of resolving disputes arising out of international construction disputes, I think the survey reveals important insights and analysis of using international construction arbitration in reality and suggests directions for future development."

More information

The research for this study was conducted from May to July 2019 by the School of International Arbitration at Queen Mary University of London and was conducted in two phases, first quantitative and the second qualitative.

Phase one comprised an online questionnaire of up to 52 questions (the number of questions varied depending on respondent’s answers) was completed by 646 respondents between 31 May 2019 and 26 July 2019.

The respondents primarily came from civil law (42%), common law (40%) and then mixed (15%) legal systems. The respondents’ regions of operation were spread around the world, from Europe (33%), Middle East (26%), Asia-Pacific (13%), North America (9%), Latin America (8%), Sub-Saharan Africa (4%), Oceania (1%) and other (4%).

Phase two comprised 66 face-to-face or telephone interviews and written comments were conducted and received between 11 June 2019 and 25 July 2019. Interviews ranged in length from 10 to 83 minutes.

Interviewees were drawn from a diverse group based on primary role, seniority and geographical location. Respondents from all regions listed in phase one were interviewed and all interviews were conducted in English.

Read the full report here.

For media information, contact:

Paul Jordan
Faculty Communications Manager (HSS)
email: p.jordan@qmul.ac.uk