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  3. Phone Support

Phone Support

IT Services are just a phone call away, even out-of-hours. Call us any time on +44 020 7882 8888. 

Phone support is best for:

  • Reporting problems — such as lost files, slow W-Fi, or when a technology resource isn't working
  • Getting support for urgent issues or "in-the-moment" emergencies

 

Out-of-Hours Support:

Even when we are closed between 7pm-7am, over the weekend or or during University closures and Bank Holidays, support is still available via our partner, NorMAN. NorMAN can help with a variety of issues and if they are unable to completely resolve your issue, they will pass the details onto us for further support. 

Call +44 020 7882 8888 or click the LiveChat button at the top of the page to get the help you need. 

Note that NorMAN cannot assist with issuing passcodes.

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