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ITS Live Chat
Chat with us at any time. Best used for general enquiries, real-time conversations with ITS Staff, reporting issues & remote connections.
Phone Support
IT Services are just a phone call away, even out-of-hours. Call us any time on +44 020 7882 8888.
Self Service Portal
Submit a ticket without waiting. Best used for requesting new hardware or software, setting up new user accounts or amending existing user accounts.
Email Us
Send us your support requests via email at any time. QMUL service desk provides support 24/7, best used for general IT questions and support issues.
FAQs
Access FAQs central to students studying at QMUL, including daily operation of QMUL IT services, managing web accounts and more.
Tutorials & Guides
View students tutorials and guides for various software used throughout QMUL as well as helpful guides to help you get up and running.
Campus Equipment & Training
QMUL have provided additional information regarding borrowing campus equipment and rooms as well as industry-standard training for these devices.
Policies & Procedures
Unsure of the policies and procedures regarding QMUL IT services? Tap here for more information on using these services in a safe and efficient way.
FAQs
Access FAQs central to staff at QMUL, including daily operation of QMUL IT services, managing web accounts and more.
Tutorials & Guides
View staff tutorials and guides for various software used throughout QMUL as well as helpful guides to help you get up and running.
Campus Equipment & Training
QMUL have provided additional information regarding borrowing campus equipment and rooms as well as industry-standard training for these devices.
Policies & Procedures
Unsure of the policies and procedures regarding QMUL IT services? Tap here for more information on using these services in a safe and efficient way.
Forms & Documents
Review and see most popular questions for staff/alumni forms and documentation regarding QMUL.
FAQs
Access FAQs central to visitors at QMUL, including daily operation of QMUL IT services, managing Wi-Fi credentials and more.
Tutorials & Guides
View visitor tutorials and guides for various software used throughout QMUL as well as helpful guides to help you get up and running.
Policies & Procedures
Unsure of the policies and procedures regarding QMUL IT services? Tap here for more information on using these services in a safe and efficient way.
For Students
For Staff
For Visitors
For Research
For Education
Services For Students
Services For Staff
Services For Visitors
Self-service Password Reset
Use our Self-service Password Reset (SSPR) function to reset your password — without waiting.
Services For Staff
Need to get online? Access our free internet services across the QMUL campus with Eduroam, our wireless network.
Access your email
QMUL students and staff can check their emails with access to Microsoft Outlook.
What is Enterprise Architecture
What is Enterprise Architecture
What is Enterprise Architecture
What is Enterprise Architecture
How we work
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Success Stories
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