Skip to main content
Pride Month
  1. Queen Mary University of London
  2. Pride Month
  3. Support, Resources & Volunteering Hub

Support & Resources

At Queen Mary, we are committed to creating an environment where all members of our community feel safe, valued and able to flourish. We recognise that individuals who identify as LGBTQIA+ may face unique challenges and may benefit from access to tailored support.

This page brings together a range of internal and external resources to support LGBTQIA+ staff and students.

You are not expected to navigate this alone. Support is available, and we encourage you to access it in a way that feels right for you.

Need Support Now? 🆘

If you need immediate support, you can contact:

  • Switchboard LGBT+ Helpline (UK wide listening service): 0800 0119 100
  • Samaritans (24/7): 116 123
  • Emergency services: 999

If you are based outside the UK, please refer to the international support organisations listed below.

Reporting Concerns and Support at Queen Mary

If you experience or witness harassment, discrimination or hate incidents, you can report this and access support through:

  • Report and Support: Report incidents of bullying, harassment, hate incidents or gender-based violence and access specialist support

In some cases, incidents may constitute a hate crime under UK law. You have the right to contact the police if you believe a criminal offence has occurred.

Internal Support

QMUL staff and students can access a range of internal support services, including wellbeing support, staff networks and student support services. These can be accessed alongside the external organisations listed on this page.

Student Support

Advice and Counselling Service Offers confidential support on emotional, psychological, financial and practical issues, including counselling and wellbeing advice

Wellbeing Support Access counselling, mental health advice, wellbeing resources and workshops to support your emotional wellbeing

Student Wellbeing Hub  Central hub for student support services including mental health, disability, financial advice and peer support

Student Support Contacts Find your School or Institute support team for advice and guidance on academic and personal matters

Report and Support  Report incidents of bullying, harassment, hate incidents or gender-based violence and access specialist support

QMSU LGBT+ Society Student led community offering a safe and inclusive space, social events and peer support for LGBTQIA+ students

LGBTQ+ Student Advice and Signposting Guidance and tailored support information for LGBTQIA+ students, including external resources.

Personal Tutors/Academic Advisers can provide guidance and support to students and have a strong understanding of the types of challenges students may face during their time at university. 

Staff Support

QMUL provides a range of services to support staff wellbeing, inclusion and professional development.

Human Resources (HR)  Provides support on workplace matters, policies, wellbeing and guidance for staff

Equality, Diversity and Inclusion (EDI) Team  Offers resources, initiatives and support to promote inclusion, including staff networks and EDI guidance

Staff Networks (including LGBTQIA+ Network – QMOut) Safe and supportive spaces for colleagues to connect, share experiences and contribute to inclusion across the University

📘 LGBTQIA+ Learning and Allyship Resources

You can find out more about the LGBTQIA+ community by accessing the following information and resources: 

External Support

The organisations below are grouped by the type of support they offer. Some organisations may provide support across multiple areas.

🟣 General Support and Advice

LGBT Foundation National charity providing health, wellbeing and support services for LGBTQIA+ people

Stonewall  One of the UK’s leading LGBTQIA+ rights charities focusing on policy, campaigns and workplace inclusion

Consortium  A network supporting and funding LGBTQIA+ organisations across the UK

Gendered Intelligence a charity aiming to increase understanding of gender diversity, specialising in supporting young trans people under 21. 

GIRES works to improve the lives of trans and gender non-conforming people of all ages.

🟠 Mental Health and Wellbeing

MindOut  Mental health support run by and for LGBTQIA+ people

London Friend One of the UK’s oldest LGBTQIA+ charities offering counselling, mental health and community support

Switchboard LGBT+ Helpline National listening service offering confidential support via phone and email

East London Out Project (ELOP) a local charity offering a range of support services to LGBTQIA+ communities including counselling. 

🔵 Young People and Students

akt (Albert Kennedy Trust) National LGBTQIA+ youth homelessness charity providing housing, mentoring and support

The Proud Trust Youth charity empowering LGBTQIA+ young people through programmes and safe spaces

Mermaids Supports trans, nonbinary and gender diverse young people and their families

🔴 Safety and Specialist Support

Galop Provides support for LGBTQIA+ people experiencing abuse, violence, hate crime or discrimination

Naz and Matt Foundation Supports individuals affected by religious based LGBTQIA+ discrimination and works with faith communities

Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties. 

⚫ Intersectional and Community Specific Support

UK Black Pride  Focuses on Black LGBTQIA+ communities and intersectionality

Hidayah Supports LGBTQIA+ Muslims through mentoring, events and education

📍 London and Community Support

London LGBTQ+ Community Centre Provides community space, events and peer support for LGBTQIA+ people in London

Tower Hamlets LGBT Community Forum a project that aims to bring together LGBT+ people (and allies) who live, work, study or socialise in the London Borough of Tower Hamlets. 

🌍 International Support

Outright International Works globally to advance LGBTQIA+ human rights and equality

Rainbow Railroad Helps LGBTQIA+ people escape persecution and relocate to safety

It Gets Better Project Provides support and storytelling resources for LGBTQIA+ youth facing bullying

While we aim to keep this list up to date and relevant, external organisations and services may change over time. QMUL is not responsible for the content or availability of external websites, or for the services they provide.

If you notice any issues with the information listed on this page, or would like to suggest an addition, please contact the EDI team at hr-equality@qmul.ac.uk.

Back to top