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The ‘quality’ paradox: Quality in healthcare is crucial but it’s time to rethink it

We all want a quality health service – but what does this really mean? What does quality in healthcare really look like? Dr Deborah Swinglehurst has been exploring this idea for several years, curious to find out what academics, opinion leaders, healthcare professionals and members of the public really understand by the term ‘quality’ in the healthcare context.  

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