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  1. IT Services
  2. About ITS
  3. Governance & Committees
  4. Governance
  5. Service Management
  6. Service transition management

Service transition management

What is Service Transition?

The objective of ITIL Service Transition is to build and deploy IT services. Service Transition also makes sure that changes to services and Service Management processes are carried out in a coordinated way. Service Transition includes not only Service Design (Determination of Service Level Requests), but also the production of service agreements, delivery of a new or changed service, planning, validation, testing and the early life support of the service. A process has been developed which covers SLM including Design and Transition of new Services into BAU.

More can be found here:
Service Level Management

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