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Support for students

There's a very nice pastoral system, everyone is very approachable.
Fariah Kahn, Medical Student

Most people have a straightforward experience of being at university, but in the case of problems Queen Mary has a well-established network of support. You'll also find excellent sources of information on every aspect of student life, helping you get the most out of your experience here. 

  • For academic issues, your personal tutor / adviser is the best person to contact in the first instance
  • The Academic Registry and Council Secretariat (ARCS) Student pages contain information and guidance on many aspects of your studies, such as your student records (MySIS), your finances, your exams, official documents and letters, immigration, discounted travel, bursaries, grants, scholarships and much more.
  • The Advice and Counselling service helps students with a range of situations - from the financial, practical and legal to personal issues
  • The Students' Union is a good place to get advice on a range of issues, for example with academic administration
  • Guidance and support for students with disabilities and learning difficulties (eg dyslexia and dyspraxia) is offered by the Disability and Dyslexia service
  • The Careers Service is the first stop for careers information, from polishing your CV to finding a part-time job while studying 
  • There are students of many religions and many places of worship close to the campus - find out more about Faith at Queen Mary
  • The Student Health Service provides a range of medical services on campus - both for students living on campus and in the borough of Tower Hamlets, as well as those living further away in the case of an emergency
  • The Nursery is available to students and staff with children, it provides excellent support and care for children aged three months to five years.  
  • If you feel any issues are impeding your ability to study, each School has a student support contact that will be able to advise you.
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